Argus Issue Management vs SPC Care

ARGUS Issue Management makes reporting and tracking community issues fast, simple, and effective. Take a photo, pinpoint the location on the map, add a brief description, and submit an issue in seconds. Receive real-time updates as your report is reviewed, assigned, and resolved by your location management team. From potholes and broken streetlights to graffiti and infrastructure issues, ARGUS Issue Management improves communication between residents and local authorities. For municipalities and property managers, the platform provides powerful tools to manage, prioritize, assign, and monitor issues—enhancing transparency, operational efficiency, and citizen engagement.

SPC Care is a pioneering application for remotely helping and caring for older people and those less familiar with technology. This exclusive SPC technology allows family and friends to remotely and at any time lend a hand to older relatives who choose easy-to-use SPC mobiles without internet access to communicate with loved ones. The main advantage of SPC Care is that it acts as a "remote control" that allows you to make remote adjustments on your loved one's phone (said phone must be compatible with the app). SPC Care also acts as a location device, as it offers up the precise device location without the elderly person having to do anything special on their end – they just have to carry their SPC mobile with them. Using it is extremely easy: after downloading and running the app for the first time, you will be prompted with the steps to follow to help you link up with compatible mobile phones. Once the process is complete (it only takes 5 minutes), a caregiver can, from their smartphone and depending on the linked model… - Help the elderly person to configure their SPC mobile. Device settings can be accessed at any time and changes can be made, like raising or lowering the call volume, activating or deactivating the SOS button, managing the contacts associated with said emergency button, increasing the brightness of the screen, adding contacts to the address book, rearranging app icons, configuring one-touch quick dials, and more. - Know where the elderly person is. SPC Care allows you to see the device's location accurately without the senior having to do anything to send their location (depends on the mobile model). - Ensure their safety. SPC Care shows if there are missed calls and unread messages and sends alerts if something goes wrong. For example, alerts are sent if prolonged inactivity is detected or if the battery is close to running out. - Keep track of their health. Save upcoming medical appointments to easily remember check-ups and visits with specialists, record the name of medications taken, and check the number of steps taken per day (depends on the mobile model). - Share responsibility with other caregivers. Collaborative care is possible, giving you the peace of mind that there will always be someone available to help and allowing responsibility to be shared. Notes: - This app allows you to help more than one person as long as they all have a compatible SPC mobile phone. - This app can also be downloaded and used by more than one caregiver, provided the main caregiver has authorised each additional caregiver. - The functions available in SPC Care will depend on the linked phone model. Check the phones and their compatibility with SPC Care features here: https://support.spc.es/hc/en-us/articles/40685296345361-What-features-does-SPC-Care-offer-depending-on-the-connected-model