SPC Care vs Callibri WebLine

SPC Care is a pioneering application for remotely helping and caring for older people and those less familiar with technology. This exclusive SPC technology allows family and friends to remotely and at any time lend a hand to older relatives who choose easy-to-use SPC mobiles without internet access to communicate with loved ones. The main advantage of SPC Care is that it acts as a "remote control" that allows you to make remote adjustments on your loved one's phone (said phone must be compatible with the app). SPC Care also acts as a location device, as it offers up the precise device location without the elderly person having to do anything special on their end – they just have to carry their SPC mobile with them. Using it is extremely easy: after downloading and running the app for the first time, you will be prompted with the steps to follow to help you link up with compatible mobile phones. Once the process is complete (it only takes 5 minutes), a caregiver can, from their smartphone and depending on the linked model… - Help the elderly person to configure their SPC mobile. Device settings can be accessed at any time and changes can be made, like raising or lowering the call volume, activating or deactivating the SOS button, managing the contacts associated with said emergency button, increasing the brightness of the screen, adding contacts to the address book, rearranging app icons, configuring one-touch quick dials, and more. - Know where the elderly person is. SPC Care allows you to see the device's location accurately without the senior having to do anything to send their location (depends on the mobile model). - Ensure their safety. SPC Care shows if there are missed calls and unread messages and sends alerts if something goes wrong. For example, alerts are sent if prolonged inactivity is detected or if the battery is close to running out. - Keep track of their health. Save upcoming medical appointments to easily remember check-ups and visits with specialists, record the name of medications taken, and check the number of steps taken per day (depends on the mobile model). - Share responsibility with other caregivers. Collaborative care is possible, giving you the peace of mind that there will always be someone available to help and allowing responsibility to be shared. Notes: - This app allows you to help more than one person as long as they all have a compatible SPC mobile phone. - This app can also be downloaded and used by more than one caregiver, provided the main caregiver has authorised each additional caregiver. - The functions available in SPC Care will depend on the linked phone model. Check the phones and their compatibility with SPC Care features here: https://support.spc.es/hc/en-us/articles/40685296345361-What-features-does-SPC-Care-offer-depending-on-the-connected-model

L’application Callibri Softphone est spécialement conçue pour les clients des services de télésecrétariat utilisant le logiciel Callibri. Cette application mobile vous permet de rester en contact permanent avec vos télésecrétaires et interlocuteurs, où que vous soyez. Grâce à elle, vous pouvez passer et recevoir des appels directement depuis votre smartphone, comme si vous étiez au bureau, en conservant tous les avantages de votre service de télésecrétariat. Avec l’application Callibri Softphone : • Recevez et passez des appels depuis un numéro professionnel, offrant ainsi une présence continue et fiable à vos clients. • Recevez les appels de votre télésecrétariat • Visualisez et gérez votre historique d’appels en temps réel, avec des notifications d’appel manqué et de messages. • Profitez d’une qualité audio optimale grâce à une intégration fluide et intuitive avec Callibri, vous assurant une communication d’une qualité haute définition. Pratique et facile à utiliser, Callibri Softphone est l’outil indispensable pour les professionnels qui souhaitent bénéficier d’un télésecrétariat de qualité tout en restant joignables en toute circonstance.