Upsell Dashboard vs Interview AI

Upsell, e-ticaret mağazalarının WhatsApp üzerinden müşterileriyle konuşmasını ve otomatik mesaj akışlarını tek yerden yönetmesini sağlar. Bu uygulama Upsell paneline kayıtlı mağazalar içindir; giriş için Upsell hesabı gerekir. CANLI SOHBET • Müşteri mesajlarını telefondan yanıtlayın: fotoğraf, video, belge, ses notu • Onaylı şablonla konuşma başlatın, hızlı yanıtlarla tek dokunuşta cevaplayın • 24 saatlik yanıt penceresi, iletildi/okundu durumları ve gönderim hataları ekranda • Yeni mesajda anlık bildirim; sohbeti sağa kaydırıp okundu ya da okunmadı işaretleyin • Sohbet içinde arama ve müşterinin sipariş geçmişi OTOMASYONLAR • Sepette bırakılan ürün hatırlatması • Stok gelince "haber ver" bildirimi • Sipariş ve kargo bilgilendirme, kargo takibi sorgulama • İade bilgilendirme, ilk alışverişe teşvik, müşteri geri kazanımı • Karşılama ve mesai dışı yanıtları, çalışma saatleri RAPORLAR • Müşteri Yolculuğu: ziyaretten siparişe satış hunisi, kayıp noktaları ve çözüm önerileri • Gönderim raporu, dönüşüm raporu, modül kullanım raporu • Canlı ziyaretçi takibi, günlük seyir, en çok bakılan sayfalar SİTE ARAÇLARI • Hediye çarkı, haftanın ürünleri, ürün durumu, kategorinin çok satanları, video MÜŞTERİ LİSTELERİ • E-bülten aboneleri, site üyeleri, hedef kitleler, blokeli numaralar MAĞAZA YÖNETİMİ • WhatsApp profili ve modül ayarları • Kullanıcılar ve yetkiler, mağaza profili, senkronizasyon durumu • Kontör hareketleri ve sipariş geçmişi Birden çok mağaza yöneten ekipler mağazalar arasında geçiş yapabilir. Satın alma ve abonelik işlemleri uygulama içinde yapılmaz; web panelden yürütülür. Destek ve gizlilik politikası: www.upsell.co

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