Revinate Mobile vs Avero Logbook

The Revinate mobile app gives you one-tap access to your online reviews, surveys, and reputation reporting. Now you can stay connected by monitoring, reporting and taking action on reviews and on any changes to your hotel's guest feedback anytime, anywhere. For current Revinate customers only. Key features include: MANAGING REVIEWS & SURVEYS • View your full review & survey stream • Receive in-app notifications for new reviews & surveys that arrive • Respond directly to online reviews & surveys • Access filtered views of your review & survey stream • Take action on reviews - Manage and assign tickets - Reply to reviews & surveys - Save a review or survey - Post to Facebook or Twitter - Forward a review as a text message or email - Translate reviews REPUTATION SNAPSHOT • Review overview report • Engagement summary including social media site activity and review response coverage • Positive, neutral and negative review reporting • Sentiment mention summary and trend reporting -- What's the word on the Revinate mobile app? “Logging in to the Web-based site to take action can sometimes be cumbersome given the fact that my job often keeps me away from my desk. I like that I can, by using the Revinate mobile app, receive alerts, research and respond to travelers concerns on the app, from anywhere.” - Scott Youngblood, GM at The Hilton Minneapolis St. Paul Airport, Mall of America “Revinate’s mobile app is an invaluable tool for all of our managers. Being able to save and respond to reviews on the go is vital to staying on top of our guest’s observations and sentiments.” - Guy Wheelwright, GM, Bambara

Restaurant managers all over the world use Avero’s Logbook to communicate with their teams about important events that occurred in their operation throughout the day. Good communication is critical in restaurant environments since one shift picks up where the last shift left off. The Logbook makes sure that every team can start with a complete picture of what’s going on in the restaurant. A custom set of fields (e.g. Maintenance Issues, VIPs, Service Notes, 86’ed Items, Employee Issues, etc.) let managers contribute the qualitative story of notable events and issues during the previous shift. This app replaces expensive physical notebooks found in the back office of restaurants. Whereas notebooks are static, susceptible to loss and damage, and aren’t integrated with sales and labor performance data, Avero’s Logbook pulls data directly from the POS and time clock systems to provide quantitative performance insights. Plus, local weather information and national holidays are included to help set expectations for upcoming shifts. Add national sporting events and local happenings with a few clicks, and include your promotions, live music, and happy hour specials too. With all this data in one place, Avero's Logbook paints a complete picture of performance. This is vital information to successfully planning the next shift, week, month, or same day next year. The beta version of Right Now reporting is here! We are testing these NEW features - available to all users that have Right-Now data. Now, Avero users can conveniently find Logbook & Reporting functionality in one location.