Service Management vs VIPP Services

OpenText Service Management gives end users and agents secure mobile access to essential service workflows. Service Portal mode helps end users quickly find services, submit requests, review approvals, and manage resolved tickets. Users can also access smart ticketing, Virtual Agent support, and multi-tenant environments. Agent mode helps support teams search requests and incidents, work from personal views, apply list filters, update records, post comments, and capture solutions. Agents can also view person details and contact users directly from the app. Important: This Intune-managed app requires Microsoft Intune enrollment and connectivity to OpenText Service Management. You may activate the mobile app by scanning a QR code from your company’s Service Management website. You may also contact your IT administrator for an activation URL.

Welcome to VIPP Services, the official mobile key for the VIPP Smart Lock system. This app provides a secure and seamless way for authorized users to access and interact with VIPP-enabled portable restrooms and other assets. Say goodbye to physical keys and hello to smart, keyless access. Whether you are a worker at a site or a service technician in the field, VIPP Services makes entry simple, secure, and recordable. For Business Owners & Administrators: The VIPP Services app is the user-facing component of our powerful asset management platform. Every unlock is logged, providing your business with: - Undeniable Proof of Service: Know exactly when and where each unit is accessed. - Enhanced Security: Eliminate unauthorized use and the costs of lost keys. - GPS Audit Trail: Each sync provides a location stamp for a clear service history. How It Works: 1) Get Authorized: Receive a unique Key Code from your portable restroom provider or administrator. 2) Sign Up: Create an account quickly and easily within the app. 3) Scan & Unlock: Simply scan the QR code on any VIPP Smart Lock and tap to unlock via Bluetooth. Key Features for Users: - Instant Access: Unlock units in seconds using just your smartphone—no more waiting for keys. - Secure & Private: Your digital key is tied directly to your account, ensuring secure, authorized access. - Simple Interface: A clean, intuitive design makes finding and unlocking units effortless. To learn more about how VIPP Services can revolutionize your portable restroom operations, please visit vipp.services/learnmore. Note: This app requires that the portable restroom you are accessing is equipped with a VIPP Smart Lock and that you have been granted access by the asset owner.