Hiver Omni for Email vs eResource Scheduler

The feature-packed, yet simple and intuitive Hiver mobile app lets customer service teams easily manage shared email accounts like support@, orders@, and services@ seamlessly and on the go. Over 10,000 teams of all shapes and sizes globally from Flexport to Harvard University,  Upwork, and Epic Games rely on Hiver to deliver exceptional support that wins and retains customers for life. The Hiver mobile app brings powerful features to your inbox: - Shared Inboxes: Manage shared inboxes like support@, services@ - Email Assignments: Turn emails into actionable tasks and delegate them to your team members - Email Statuses: Stay on top of every conversation by managing emails’ statuses as open/pending/closed - Email Notes: Put an end to long and confusing email threads and collaborate with your team using notes and @mentions - Reply on Conversations: Send personalized responses to customers using your email address or other aliases - Notification Center: Keep track of all your tasks in one place, mark notifications read/unread If you have any questions, please contact us at support@hiverhq.com

eResource Scheduler (eRS) is trusted by global teams as a leading resource management and scheduling software built for efficient scheduling and accurate timesheets. The eRS mobile app brings the power of the web application to iOS devices, keeping schedules, updates, and decisions within reach wherever work happens. Rated 4.5 on G2 and 4.3 on Capterra, eResource Scheduler extends its proven scheduling and timesheet experience to mobile. The eRS resource management application enables faster actions and real-time visibility so operations continue without delay. Key capabilities include: • View live schedules across multiple views with flexible display options • Create bookings in seconds with simple drag-and-release scheduling • Log and submit timesheets quickly on the go • Approve or reject timesheets instantly with a swipe • Receive real-time notifications for schedule and timesheet updates From managing resources and reviewing schedules to logging and approving timesheets, the eResource Scheduler mobile app keeps work moving even when away from the desk.