ServiceTitan Field Pro vs CxC Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceTitan Field Pro
Record in-person sales conversations on your iPhone, then automatically transcribe and analyze them. Coaches can provide specific feedback, and teams can share best practices to improve closing rates and accelerate onboarding.
- Record in-person conversations
- Automatic transcription
- Conversation bookmarking
- In-line coaching feedback
- Share conversation clips
- Onboard new reps faster
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Your Sales Game-Film. How it works: 1. Reps Record - Record in person conversations right on your iPhone. 2. Analyze Conversations - Siro automatically transcribes and bookmarks conversations so you can jump right into the action. 3. Coaches Coach - Provide precise in-line coaching. No more wishy-washy, hand-wavy, she said he said games. 4. Keep Learning - Share clips of customer conversations so that everyone can learn from the best in the company. Onboard new reps faster and let veterans continuously improve. Improve your team's close rate with Sales Pro.
CxC Chat
This platform streamlines communication for home service companies, integrating technicians, managers, and dispatch within job-specific conversations. It offers AI insights and customer call recordings directly in the workflow, eliminating scattered texts and lost context.
- Job-based conversations
- AI insights
- Customer call recordings
- Technician, manager, dispatch integration
- ServiceTitan integration
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CxC Chat is the first communication platform built around real service jobs. Designed for home service companies using ServiceTitan, CxC connects technicians, managers, and dispatch inside job-based conversations — with AI insights and customer call recordings built directly into the workflow. No scattered texts. No lost context. Everything tied to the job.
Screenshots
Verdict
The clearest difference is rating: CxC Chat at 5.0 against ServiceTitan Field Pro's 3.9. CxC Chat also leads on monetization model (free vs free with in-app purchases). ServiceTitan Field Pro's advantage is ratings volume (86 vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CxC Chat holds the better App Store score, 5.0 against 3.9. That said, the two scores are not equally well evidenced: ServiceTitan Field Pro has 86 ratings behind it against 5, so its average is the more settled of the two.
ServiceTitan Field Pro ships an update every 4 days, CxC Chat weekly. The most recent releases landed on October 27, 2026 and October 24, 2026 respectively.
| Parameter | ServiceTitan Field Pro | CxC Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.9 (86 ratings) | 5.0 (5 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 86 — better | 5 |
| Update frequency | Every 4 days — better | Weekly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.4 — better |
| Further details — not scored | ||
| Size | 116 MB | 79 MB |
| Age rating | 4+ | 17+ |
| Developer | Siro Technologies Inc | CXCAI LLC |
Customer experience
ServiceTitan Field Pro
CxC Chat
In-app purchases
ServiceTitan Field Pro
No in-app purchases
CxC Chat
No in-app purchases
Questions
Is ServiceTitan Field Pro free?
Is CxC Chat free?
Which has better reviews, ServiceTitan Field Pro or CxC Chat?
Do ServiceTitan Field Pro or CxC Chat have ads?
Which is updated more often, ServiceTitan Field Pro or CxC Chat?
Other comparisons
