MDT Compass vs Eltropy

Designed to keep you connected, informed, and empowered. Access essential tools and insights at your fingertips—wherever and whenever you need them. Key Features: •Knowledge Base: Dive into a comprehensive library of articles covering everything you need to know—from the latest product releases and updates to expert-led training sessions on MDT’s suite of services. Our knowledge base is your go-to for staying up-to-date and fully equipped. •Status Page: Stay informed with real-time updates on system uptime, outages, and notifications to keep you in the loop during any service disruptions. •Manage Tickets: Easily open and track tickets for a variety of needs, from adding new users to Compass and overseeing project implementations to requesting support when issues arise. MDT Compass keeps your service requests organized and accessible. •Live Chat: Connect with an MDT Contact Center representative for real-time assistance.

Eltropy enables Credit Unions to connect with their members over Voice in a Secure and Compliant way. With Eltropy's business phone app, Lending, Collections, Sales, Marketing, Contact Center, and other teams at CUs can make and receive calls right from their mobile device — helping them increase Member Engagement and stay connected wherever they are. Sign in with your organization-provisioned account to turn your phone into a secure office line — no desk phone required. Key features: • Make and receive calls — a familiar dialer and keypad for outbound calls, with clear incoming-call screens. • Recents — review your call history, including missed calls and voicemail. • Contacts & presence — see colleagues from your organization directory and their availability (online, busy, offline). • Voicemail — never miss an important member message. • Built for Credit Unions — part of the Eltropy platform trusted by hundreds of financial institutions. Secure and Compliant: Eltropy is built for the security and compliance needs of financial institutions. Access is limited to users provisioned by their Credit Union, and data is encrypted in transit. Note: This app requires an active Eltropy account provided by your organization. It is intended for business use by employees of Eltropy's Credit Union and financial-institution customers, and is not a consumer product. You'll need your organization's domain and sign-in credentials to use the app.