CCB Connect vs Firenze

CCB Connect: Your secure property finance messaging app for customer support With CCB Connect, you can easily and securely communicate with your dedicated Cambridge & Counties Bank property finance customer support team, all in a way that fits around your busy schedule. About Cambridge & Counties Bank Owned by Trinity Hall, Cambridge, and the Cambridgeshire Local Government Pension Fund, Cambridge & Counties Bank was established to bring together the trusted values of a traditional bank with the speed, innovation, and efficiency of a modern lender. We specialise in property finance, asset finance, and business savings, offering flexible solutions that meet the unique needs of our customers. We are also proud to be a certified B Corp, one of only a few banks in the UK to achieve this. This recognition reflects our commitment to high standards of social and environmental responsibility, ensuring we deliver the best for our customers, community, and the environment. Who is the app for? CCB Connect is designed for existing Cambridge & Counties Bank Property Finance customers. Key Features Expert support: Get assistance from our friendly and knowledgeable customer support team for your commercial lending queries. Secure communication: Send and receive messages, photos, and files. Convenience: Contact us anytime, anywhere - on your terms. What can you do with CCB Connect? The app allows you to handle a range of servicing requests, including: Full Redemption Partial Redemption Consent to Lease Change of Shareholders/Directors Statement & Balance Requests Getting started When you first download and use the app, or if you switch devices or update your PIN, you’ll need to complete an identification process. Download CCB Connect today Experience secure, and convenient customer support for your existing commercial lending needs with CCB Connect. Download the app today to start managing your enquiries efficiently and securely.

Firenze is a Lombard Lending solution for wealth managers and their clients to access a revolving line of credit against their existing investment portfolio. The app is used as a communication tool to apply for the credit and verify with their wealth manager the value of the portfolio. Clients are able to go through the credit application process end-to-end, including ID verification and KYC/AML processes, and receive a decision on their credit line quickly. All information shared through the app is encrypted and secure. Clients may be required to identify themselves and provide documentation to Firenze to complete the credit application process. This could include being asked to scan an identity document, undertake a facial recognition check and provide evidence relating to their investment portfolio. All communication in regard to the credit application and ongoing updates are sent to the client via the app.