DotVoice vs Dialer Agent

DotVoice mobile apps enable you and your team to maintain connectivity and enhance productivity while on the move, ensuring your extension is accessible wherever you go. Please note that this app is designed for use with the DotVoice PBX services only. Key Features of DotVoice for Your Team: Seamlessly collaborate with your team, regardless of your location. - Conduct video calls, organize audio conferences and group chats, establish public channels, share files, and more. Effortlessly and Securely Facilitate Remote Work for Your Employees - Initiate external calls using corporate identity/phone numbers, receiving calls through your office extension. - Track business communications through detailed customer profiles and a communication history categorized by each contact. Improved Connectivity and Call Quality, Even in Unstable Internet Conditions - Stay connected anywhere with push notifications, ensuring excellent customer service. - DotVoice optimizes connectivity and voice quality by implementing top-notch audio codecs. Ensures Security for Your Conversations and Data - DotVoice applications employ state-of-the-art block ciphers to automatically encrypt calls, messages, and data.

BOL7 Agent Dialer is the mobile workspace for authorized call-center agents. Manage your daily outreach, track performance, and stay on top of every lead — from one clean, fast app. Built for agents who need to move fast: view assigned leads, place calls through your organization’s telephony routes, log outcomes, and schedule follow-ups without switching tools. KEY FEATURES • Agent Dashboard See today’s call stats, connect rate, and quick actions at a glance. Switch your status — Available, Busy, Break, or Offline — so your team always knows when you’re ready. • Lead Management Browse, search, and filter assigned leads. Open lead details, view contact info, and start a call with one tap. Import leads from CSV or contacts when your admin allows it. • Smart Calling Place outbound calls through SIP, SIM, or VoIP routes configured by your organization. Live call status updates keep you informed from dial to disconnect. • Call Disposition Log call outcomes immediately after each conversation — interested, callback, not interested, wrong number, and more — so your team’s data stays accurate. • Follow-ups & Callbacks Schedule and manage follow-up reminders. Overdue callbacks are highlighted so nothing slips through. • Campaigns View active campaigns, progress, and assigned lead pools tied to your outreach goals. • Call History & Reports Review past calls and export performance reports for your records. • Profile & Settings Update your profile, switch light/dark theme, and access help, terms, and privacy — all in one place. • Secure by Design Login is protected with JWT tokens stored in the device keychain. Business data stays on your organization’s backend — not on your phone. WHO IS THIS FOR? This app is for call-center agents who have been issued credentials by their organization. A valid BOL7 / company account is required to sign in. It is not a consumer dialer or a public phone app. REQUIREMENTS • Active agent account provided by your administrator • Internet connection • Your organization’s telephony backend must be configured and running SUPPORT Questions or access issues? Contact your administrator or reach us at support@bol7.com