DLVRD vs Care Nexus

Vayacom is a multi-channel customer support application helping customer care executives to connect and resolve customer queries. Its Hybrid Agent Assist is powered with a dynamic & automated handoff feature that enables agents to intervene in the chat during critical issues or based on customer preference. The application is powered with following features: - Accepting an incoming chat - Sending/Receiving text, audio, video, document messages to/from multiple channels. - Inviting other live agents to a chat - Transferring chats to other agents

Download the APP to receive instant alerts from your Agency about new assignment offers. You can also set up your availability and change it at the click of a button reducing time and the frustration of playing telephone tag. Don’t stay at home waiting on offers or calls by receiving them off line and dealing with them later. You will avoid the hassle and cost of having to take or mail paperwork to head office by simply sending the details in electronically.