Mutamirun vs Refad

Mutamirun helps pilgrims easily navigate the Grand Mosque in Mecca and perform their rituals with confidence. Track your daily prayers, find ablution areas, gates, and important sites like the Kaaba,

Refad is the trusted companion for Hajj and Umrah campaigns — connecting every visitor to their campaign supervisor, and every supervisor to their field workforce, across the Two Holy Mosques and the holy sites. KEY FEATURES Stay connected to your campaign • Visitors are linked to their campaign supervisor from the moment they sign in • Request support with one tap and the right supervisor is notified instantly • Supervisors see where every visitor in their group is — indoors or out — and can guide them back Workforce positioning in the holy places • Live positioning of every team member across Masjid Al-Haram, the Mas'a, and the holy sites • Managers see availability, role, and location at a glance on one unified map • Smart assignment of the nearest free responder when a call comes in Indoor + outdoor navigation • Continuous turn-by-turn routes that stitch streets, building entrances, corridors, and stairs into one journey • Multi-floor, colour-coded paths with clear heading indicators and smart re-routing • Indoor navigation pilot now live at the Mas'a building Navigate to a person, not just a place • Supervisors tap "Navigate to Subject" to be guided straight to any worker, visitor, or child in their care • SOS alerts open the route automatically Smarter SOS management • Priority queue with automatic escalation so no call is left waiting • Live supervisor stream of active alerts with status, ETA, and responder identity • Built-in post-incident notes for accountability and learning Wearables for kids and the elderly • Bluetooth wristbands and smartwatches help you locate and support family members who cannot carry a phone • Watch-side SOS button reaches the campaign supervisor directly • Battery-friendly positioning keeps wearables tracked through a full day in the holy places Designed for Hajj and Umrah campaign organisers, group leaders, and visitors. Thank you for trusting Refad with your journey. May your visit be accepted.