Heeiz | حيز vs Sela | صلة

Heeiz – Your Smart Platform for Professional E-commerce Management Streamline your business operations with Heeiz, the all-in-one mobile app built to simplify and empower your online store. Designed for merchants of all sizes, Heeiz removes complexity and helps you grow efficiently. Key Features: Inventory and Order Management: Track and manage your products and orders in real-time. Storage and Fulfillment Services: Secure warehousing with professional order preparation. Local and International Shipping: Connect with top-tier shipping providers and monitor deliveries. Integrated Payment Gateways: Multiple payment methods tailored to your customers. Advanced Reporting and Insights: Get instant analytics to support better decisions. Customer Support & Call Center: Handle customer inquiries and complaints with ease. Built-in Marketing Tools: Boost sales with promos, coupons, and loyalty programs. Ready-to-Use Website Builder: Launch your online store with no coding required. Mobile Dashboard Control: Manage your business from anywhere, anytime. Transparent Pricing: No hidden fees or surprise commissions. Join thousands of merchants using Heeiz to elevate their e-commerce experience.

Sela is the Arabic-first support operations platform designed specifically for service-oriented businesses. Streamline your customer service and coordinate your support team on the go. With the Sela mobile app, operators and agents can seamlessly manage customer relationships, monitor ongoing tickets, and respond to incoming chats from any channel in real time. Key Features: • Unified Inbox: Access and manage all support threads across Meta apps (WhatsApp, Messenger, Instagram), web chat widgets, and more channels in one centralized inbox. • Sara, the AI Assistant: Monitor automated replies grounded on your organization’s knowledge base. • Structured Handoff: Seamlessly transition conversations from AI automated responses to human support agents. • Live Notifications: Receive instant push notifications for new incoming customer queries, assignments, and escalations. • Team Management: Switch workspaces, view active customer logs, and coordinate assignments with fellow agents. Note: The Sela mobile application is a companion extension of the Sela Web Application. It is designed for active operators to manage live conversations on the go. Account registration, billing, widgets, and advanced integrations must be configured via the Sela Web Dashboard at usesela.com.