Facilio Requestor vs Aon Activate

Facilio’s AI-powered property operations platform helps real estate owners and operators centralize portfolio management, access critical building data, and optimize performance—all from one place. Facilio’s Requestor App is a powerful, user-friendly tool designed to help building occupants effortlessly connect with their facilities management (FM) teams. Whether it’s reporting an issue, requesting a service, or simply tracking progress, the Requestor App makes the entire experience smooth, transparent, and interactive. Key Features: - Raise Tickets with Ease: Choose from a pre-defined service catalog to submit issues or service requests in just a few taps. - Track in Real-Time: Stay informed with live updates on ticket status, actions taken, and expected resolution timelines. - Seamless Communication: Chat directly with the FM team within the app for quick clarifications and updates. - Instant Notifications: Receive alerts and updates about your requests, new messages, or changes in ticket status. - Give Feedback: Share your service experience and help improve facility services with in-app feedback options. Whether you're in a commercial office, residential building, hospital, or campus, Facilio’s Requestor App ensures that your comfort and convenience are just a few taps away.

Activate is your all-in-one benefits and total rewards app, making it simple to find, understand and use what’s available to you. It provides clear, personalized support, including AI-powered guidance, when you need it most, helping you navigate both everyday questions and life’s bigger moments. With the right information, tools and tailored support at the right time, you always know what you have, what’s covered, and what to do next, so you can make confident decisions and focus on what matters most. If you’re having trouble logging in, please contact the help desk using the details on the portal or in your welcome email.