ServiceDash vs PrimeX Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceDash
Manage your entire field service operation from a single application. Streamline quoting, scheduling, dispatching, work order tracking, and invoicing. Accept payments and communicate with clients seamlessly.
- Professional quotes and estimates
- Drag-and-drop scheduling and dispatch
- Work order tracking with checklists
- Invoice creation and payment acceptance
- Customer appointment confirmations
- Client and property history tracking
- Team collaboration and permissions
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Run your field service business from one app. ServiceDash is the all-in-one field service and dispatching app for growing teams. Create quotes, appointments, schedule jobs, dispatch technicians, track work orders, send invoices, and get paid all in one place. Perfect for HVAC, plumbing, electrical, cleaning, landscaping, handyman, pest control, appliance repair, and other on-site trades. All-in-One for Office & Field - Quotes & Estimates: Build professional estimates with line items, photos, and notes. Convert to jobs in a tap. - Scheduling & Dispatch: Drag-and-drop calendar with day/week/map views. Assign by skill, location, availability. - Work Orders: Job checklists, parts, time logs, and status tracking keep every visit on track. - Invoices & Payments: Auto-create invoices from completed jobs. Accept card payments and deposits. - Customer Appointments & Communication: SMS/email confirmations, reminders, and “on my way” updates. - CRM & History: Keep full client, property, and asset history: quotes, jobs, invoices, and payments. Team Tools: - Technician routes, job details, photos, notes, and customer signatures from the app. - Insights: Job profitability snapshots and performance reporting help you make better decisions. Built for Mobile Teams - Fast, reliable sync across mobile phones and desktop app (website). - Roles & permissions for admins, office staff, and techs Start today with ServiceDash. Quote faster, schedule smarter, and get paid sooner. Terms of use: https://account.ivsapi.com/#/termsofuse Privacy policy: https://account.ivsapi.com/#/privacy
PrimeX Service
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PrimeX is the field service CRM, reimagined. Schedule, dispatch, customer messaging, estimates, invoicing, route planning, reporting — every moving part of a service business, in one considered platform. No bolted-on chatbots. No generic dashboards. No feature bloat. Just the tools that actually move the day forward. Built for trades that pride themselves on craft — HVAC, plumbing, electrical, window cleaning, pest control, roofing, and every field service in between. YOUR DAY AT A GLANCE • A personal command center with today's schedule, live weather impact, team availability, attention items, and a morning briefing that reads the room. • Drag-to-dispatch schedule board with travel-time-aware assignments and conflict detection. • Territory maps with satellite imagery and owner-drawn service boundaries. JOBS & APPOINTMENTS • Create a job in seconds with structured customer, address, and service fields. • Capture site photos and video, organized by job and instantly accessible to the office. • Recurring service visits — weekly, biweekly, monthly, quarterly, annual, or fully custom dates. • Automated status updates to the customer: on the way, arrived, completed, invoice sent. PRIME — YOUR AI PARTNER Prime is an intelligence layer, not a chat window. Prime drafts customer messages in your business's voice, suggests schedule optimizations, surfaces customers at risk of churning, flags invoices worth chasing, and writes estimates from site photos. Every Prime action is reviewable — it never acts unilaterally on customer-facing surfaces. MESSAGES • One inbox for SMS, email, and team channels. • Prime-drafted replies with a one-tap approve flow. • Per-job automated milestones so customers are never in the dark. ESTIMATES & INVOICES • Generate estimates from templates, from scratch, or from site photos via Prime Vision. • Customer signature capture and automatic delivery. • Invoice generation on job completion with Square payment collection (US). • Outstanding balance rollups and Prime-drafted follow-up copy. FIELD-READY FOR TECHNICIANS • Technician home is a calm day view: today's route, next stop, travel time, completion progress. • On-site media, voice notes, and one-tap status updates. • Permission-aware — technicians see what they need, nothing more. • Offline-capable. Queued actions sync when you're back in coverage, with explicit confirmation before any customer-facing send. BUILT FOR FOCUS • Proper dark mode, designed from the ground up. • Haptic feedback, fluid animations, and every press considered. • Face ID / biometric unlock for sensitive business data. • Tri-color PrimeX hallmark anywhere Prime contributes — so you always know what's drafted by AI and what's yours. SUBSCRIPTIONS PrimeX is free to download. Subscriptions are managed by your administrator on the web at primex.it.com. Technicians do not need a separate purchase to join their team's workspace. PRIVACY PrimeX does not track you across other apps or websites. All customer and business data is scoped to your business. Full policy at primex.it.com/legal/privacy. Terms of use: primex.it.com/legal/terms
Screenshots
Verdict
The clearest difference is in-app purchases: PrimeX Service at none against ServiceDash's 4. PrimeX Service also leads on iOS requirement (15.1 vs 17.0). ServiceDash's advantage is update cadence (weekly vs fortnightly). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. ServiceDash sells 4 in-app purchases, starting at $24.99 per month. PrimeX Service asks for nothing beyond the download.
ServiceDash ships an update weekly, PrimeX Service fortnightly. Both last shipped on September 9, 2026.
| Parameter | ServiceDash | PrimeX Service |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | — |
| Number of ratings | 2 — better | — |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, Mac — better | iPhone, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 81 MB | 128 MB |
| Age rating | 4+ | 4+ |
| Developer | Irvinesoft Inc | SUDHEER JEFFERY CLARKE |
In-app purchases
ServiceDash
- Pro$24.991 Month
- Team$49.991 Month
- Business$99.991 Month
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- Pro (Yearly)$199.991 Year
PrimeX Service
No in-app purchases









