Canias Mobile Toolkit vs ITOC360

Mobile Toolkit is designed to make the most needed functions of the business layer modules accessible on mobile devices. These functions are compatible with the standard version of Canias and customer-specific customizations are not included. These functions will change over time depending on the version of the application used. You can review the list below for the current functions of Mobile Toolkit: * User Push Notifications * KPI List * BPM Processes * Agenda * Mail

ITOC360 is an enterprise incident management and on-call response app for IT operations teams, NOC analysts, DevOps engineers, and SREs. Track alerts from your monitoring stack, acknowledge incidents, and coordinate response — all from your phone. WHY ITOC360 Production fires don't wait. ITOC360 brings your incident workspace to your phone with a streamlined triage flow, real-time in-app updates, and multi-channel paging built for fast response. KEY FEATURES • Alerts from 40+ monitoring tools Integrates end-to-end with Datadog, Zabbix, Grafana, Prometheus, New Relic, Dynatrace, Sentry, Elastic, AWS CloudWatch, Azure Monitor, Google Cloud Monitoring, Jira, GitHub, GitLab, PRTG, Site24x7, SolarWinds, Pingdom, and dozens more. • Multi-channel paging Email, SMS, PUSH (notification) and voice (phone) channels per user. Configure once in your profile; the system uses the right channel based on the escalation level. • Priority-aware triage Incidents are classified Critical, High, Medium, or Low. Filter the list to focus on what matters; your filter and sort preferences persist between sessions. • Acknowledge, silence, reactivate Acknowledge an incident from the detail screen. Create silences with end times to suppress noise during maintenance windows or known issues. Cancelled silences can be reactivated in one tap. • Real-time in-app updates Live data sync — incident state changes appear instantly across all team members' devices without a manual refresh. • Full activity timeline Every incident carries a timestamped history of who did what, when alerts grouped, when escalations advanced, and when state changed. • On-call coordination View escalation levels and recipients per incident so you know who's next in line. • Enterprise security Multi-Factor Authentication (TOTP), encrypted on-device credential storage (iOS Keychain), TLS in transit, and role-based access control aligned with your organization's permissions. • Dark & light themes Automatic adaptation to your system theme; designed for long sessions and night shifts. REQUIREMENTS An active ITOC360 account, provisioned by your organization administrator, is required. The app is free; access depends on your organization's ITOC360 deployment. SUPPORT & CONTACT https://itoc360.com Privacy Policy: https://itoc360.com/privacy-policy ITOC360 is operated by ITOC360 Inc. © 2026 ITOC360, Inc.