Comparison

ElevatorPlus vs Elevator Matrix

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

ElevatorPlus

This app streamlines elevator service management for businesses. It handles service agreements, callbacks, mechanic dispatch, and preventive maintenance. Features include QR code reporting for callbacks and offline ticket completion for mechanics.

Highlights
  • Service agreement management
  • QR code callback reporting
  • Mechanic dispatch and tracking
  • Offline ticket functionality
  • Preventive maintenance scheduling
  • Custom compliance checklists
  • Automated customer updates
Features
Read full description

ElevatorPlus is elevator service management software for elevator companies. Run service agreements, callbacks, mechanic dispatch, preventive maintenance, proposals and new installations from one app. When a rider or building staff member scans the QR code in the car, the callback lands in your service queue with the unit's site, number and service history, ready to assign to a mechanic. WHO USES IT Elevator service companies, maintenance contractors and installation businesses, from single-city shops to multi-state operations. Owners, service managers, office teams and field mechanics work in one system. WHAT YOU CAN DO - Service agreements: every agreement sits in one register, with automatic reminders 60 days, 30 days and 1 day before it expires. - Callbacks and trouble calls: QR-code reporting creates a ticket with the unit's location and service history. - Mechanic dispatch: send the nearest free mechanic and see job status as it changes. - Offline tickets: mechanics work the checklist, add photos, log parts and capture the customer's signature in hoistways and basements with no signal. Tickets sync once the device is back online. - Preventive maintenance: build PM schedules per unit and see what falls due before the customer calls. - Your own compliance checklists: build checklists for Category 1 and Category 5 tests, state inspections or any code your jurisdiction follows, and use them on PM visits, callbacks and inspections. - Proposals in your own format: we rebuild your existing proposal format, with more than one format per company if you need it. - Installation and modernization projects: follow each job stage by stage, with BOMs and material requisitions. - Work orders and documents: 18 document types generate automatically, including work orders, service reports and proposals. - Customer updates: 30+ automated WhatsApp triggers keep building owners and property managers informed, with PDF attachments. - Control: access control across 100+ roles, scheduled reports, Excel export and a full audit log. 17 LANGUAGES Mechanics can use the app in their own language. ElevatorPlus runs in 17 languages, including English, Arabic, French, German, Turkish and Vietnamese. YOUR BRAND Your logo on the login screen, inside the app, and on the customer complaint portal. COMMON QUESTIONS Does ElevatorPlus work without signal in a hoistway? Yes. Mechanics complete tickets offline, and tickets sync once the device is back online. Can we track Category 1 and Category 5 tests? Yes. You build the test checklists your jurisdiction requires and track them per unit, alongside its service history. Can we see it before we buy? Yes. Book as many demo calls as you need. Most companies are fully live within 2 to 7 days, with data migration and team training included. BUILT FOR THE ELEVATOR TRADE 200+ elevator companies across 20+ countries run on ElevatorPlus. It was built for elevator companies from the start. Service agreements, callbacks, unit records and mechanic visits work the way your office already runs them. At least 12 releases ship every year, included for every customer. SECURITY AND PLATFORM Hosted on Amazon Web Services with daily backups, industry-standard encryption, role-based access and GDPR-aligned practices. Works on iPhone, iPad, Mac and the web, with unlimited users, sites and elevators. GET STARTED Existing customers sign in with their company account. New to ElevatorPlus? Book a demo at www.elevatorplus.app/demo-request, email hello@elevatorplus.app, or call +1 (917) 893-3474. Talk to our team and we reply the same day. ElevatorPlus is a product of Accucia Softwares Pvt. Ltd.

About

Elevator Matrix

Features
Read full description

Elevator Matrix is the operations app for elevator maintenance companies and spare-parts shops. Built by lift engineers, for lift engineers. ELEVATORS & CUSTOMERS - Elevator records with registry, certificates, equipment, photos and QR codes. - Customers, contacts, contracts, balances and history. MAINTENANCE SCHEDULE - Automatic monthly plan per technician, following your country's lift regulation or the customer agreement. - Each elevator goes to its assigned technician; geographically compact days within working hours. - Day route with live traffic and one-tap navigation. TECHNICIANS IN THE FIELD - "My day": today's visits in the right order. - Work reports by voice, with photos and customer signature; send them by email, Viber or WhatsApp. - Voice charging of parts and labour. - Breakdowns and entrapments with a loud alarm. INVOICING - Receipts, invoices, credit notes, delivery and return notes, with myDATA submission (Greece). - Bulk billing of the month's maintenance, collections, balances, bank matching. - Accountant role to download a period's documents and expenses. INVENTORY & SPARE-PARTS SHOP - Stock in the main warehouse, extra warehouses and technicians' vans. - Supplier orders, reorder suggestions, stocktake by scanning, barcode labels, price-list import from Excel. - Sales counter: scan with a USB scanner, the camera or a phone, per-customer discount, documents issued in seconds. OFFICE - Company email: supplier invoices, bank statements and inspection reports are filed automatically. - AI assistant: fault diagnosis from manuals, part recognition from a photo, voice commands. - "Data check" that finds mistakes before they cause problems. - Import your data from your previous software. Available in 17 languages, on phone, tablet and computer (app.elevatormatrix.com). Try it instantly with demo data.

Screenshots

ElevatorPlus4 screens
Elevator Matrix4 screens

Verdict

The call

ElevatorPlus and Elevator Matrix are too close to call on the numbers: across 6 compared parameters โ€” price, update cadence, ads and in-app purchases among them โ€” neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ElevatorPlus ships an update weekly, Elevator Matrix every 11 days. The most recent releases landed on November 5, 2026 and November 6, 2026 respectively.

ScorecardNo meaningful differences
ElevatorPlus versus Elevator Matrix: the parameters behind the verdict, then further details
ParameterElevatorPlusElevator Matrix
PriceFreeFree
Positive reviews80.0% of reviewsโ€”
Update frequencyWeekly โ€” betterEvery 11 days
AdsNoNo
In-app purchasesNoNo
MonetizationFreeโ€”
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 โ€” better15.0
Further details โ€” not scored
Size118 MB36 MB
Age rating4+4+
DeveloperAccucia Softwares Private LimitedANASTASIOS AKEPSOMAIDIS

In-app purchases

None

ElevatorPlus

No in-app purchases

None

Elevator Matrix

No in-app purchases

Questions

Is ElevatorPlus free?
ElevatorPlus is free to download, with no in-app purchases.
Is Elevator Matrix free?
Elevator Matrix is free to download, with no in-app purchases.
Do ElevatorPlus or Elevator Matrix have ads?
Neither ElevatorPlus nor Elevator Matrix shows ads.
Which is updated more often, ElevatorPlus or Elevator Matrix?
ElevatorPlus ships an update weekly, and Elevator Matrix every 11 days. Most recently, ElevatorPlus was updated on November 5, 2026 and Elevator Matrix on November 6, 2026.

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