Order Up vs SmithBuddy

The Order Up Panel App is the all-in-one management solution for both vendors and administrators on the Order Up delivery platform in the Turks and Caicos Islands. Whether you're a business managing your daily orders or an admin overseeing platform operations, this app gives you the tools to run everything smoothly—from the palm of your hand. Vendor Features: Receive and manage customer orders in real-time Update menus, product listings, and prices Track earnings, order history, and analytics Chat directly with customers for support Manage store hours and availability Get instant push notifications for new orders Admin Features: Monitor live order activity and vendor performance Approve or manage vendor accounts and listings Access user reports, revenue stats, and platform analytics Resolve disputes and manage customer support Send announcements and manage system notifications Secure admin access with biometric login Experience seamless management for both vendors and admins—all in one powerful app.

The 3 a.m. callout is a job. The walk-in at the counter is a job. Both get logged, quoted, and invoiced — in one app. THE JOB IS LOGGED BEFORE YOU HANG UP Save the job while you're still on the call. Before you hang up, send the customer a single-use form: they fill in their own name, address, and vehicle. The address and car details are in your pocket before you've even set off. PRICE IN WRITING, NO ARGUMENTS A price scribbled on paper starts an argument at the door. One tap builds a line-by-line PDF quote; when the work is done, the same job becomes an invoice — with your logo and bank details, right there on the doorstep. Photos and records live in the app: if anyone disputes it later, you're covered. PROFESSIONALISM PAYS A customer who gets a form link on the phone, sees a written quote at the door, and receives an invoice the moment the job is done believes you earned every penny. You get a thank-you instead of a haggle — and they tell the next customer about you. KNOW THE KEY BEFORE YOU REACH THE CAR (Premium) Enter the vehicle yourself or let the customer send it through the form — which chip, which frequency, which tool programs it: SmithBuddy has your back before the job and during it. No money burned on the wrong remote, no miles driven for nothing. Spot missing data? Fix it and earn points when it's approved: 50 points = 1 month of Premium. NEVER COME BACK EMPTY-HANDED Van stock and shop stock stay separate. Low stock sends you a notification, and parts reserved for a pending job can't be handed to a new one. Materials leave stock the moment you start a job — and come straight back on cancellation. Scan incoming orders' tracking numbers with the camera; print shelf labels on your label printer. SEE WHERE YOUR MONEY IS Overdue invoices speak up with a notification. Reports show profit, not just revenue: gross/net profit, tax due, cash vs. digital split — export to PDF and Excel (Premium). Snap a receipt and let AI read it: amount, tax, date, vendor, category (Premium). COUNTER SALES: POS Scan barcodes with the camera or a USB scanner. Receipt or invoice, cash/card/transfer, 80 mm thermal receipts. Returns and cancellations put stock right back. EVERYTHING CONNECTS Customers, vehicles, properties, job history, calendar, to-dos. Split apartment blocks and complexes into units and track jobs down to the door. Call and message in one tap. Your lock codes and programming files live in a personal vault; passwords and PINs are encrypted on your device. YOUR SHOP'S BILLBOARD — FREE Pair SmithBuddy TV with a QR code and turn your shop screen into your billboard: your products, your prices, your finished jobs, your promotions — with colors and theme set your way. Customers call you or leave a review in one step via the customer QR. Live Open / Closed / Out on a Job sign. BUILT FOR THE FIELD • Offline first — basements, parking garages, and dead zones are no problem. It syncs when you're back. • One account, unlimited devices. No per-device fees. • iPhone, iPad, Mac, and the web. 9 languages. BUILT AT THE LOCKSMITH'S BENCH, GROWING WITH LOCKSMITHS SmithBuddy is an ecosystem that keeps evolving. Got an idea, or know something we don't? Send it in — let's shape it together. Set up your settings once, enter your inventory once. Let one session of setup kill every long evening after it. Start free: 5 records in every module. Premium removes all limits — monthly or yearly. Terms of Use (EULA): https://smithbuddy.com/terms Privacy Policy: https://smithbuddy.com/privacy