BotSpace Inbox vs TLN | The Light Network

Run your customer support from anywhere – with the BotSpace Inbox App. Whether you’re chatting with leads on WhatsApp or replying to DMs on Instagram, BotSpace brings all your conversations into one clean, mobile-friendly inbox — so your team never misses a message. From assigning chats to teammates to using saved replies or tracking response timers — everything’s just a tap away. Key Features - Chat with customers on WhatsApp and Instagram - All in one inbox - Quickly assign chats to teammates so nothing slips through - Leave private notes right inside the conversation - Use saved replies to respond faster and stay consistent - See how much time you have left to close each chat - Switch between light or dark mode, whenever you like - Stay organized with filters, archiving, and easy navigation

Description TLN - The Light Network is a complete business management platform built for photography studios, videography studios, production houses, and equipment rental companies. Manage your entire business from one place, including bookings, studios, equipment, clients, quotations, invoices, payments, teams, and daily operations. Whether you operate a single studio or multiple locations, TLN helps you improve efficiency, reduce manual work, and keep your team connected in real time. Bookings & Scheduling * Create, edit, and manage studio and equipment bookings. * Check real-time availability to avoid double bookings. * Save booking drafts and continue later. * Track booking segments and session progress. * Start and end sessions with a single tap. * Receive automatic booking reminders. Calendar * Interactive calendar with daily, weekly, and monthly views. * View complete booking details directly from the calendar. Studios * Manage multiple studios from one account. * Support Audio, Black Box, Cyclorama, Greenscreen, Podcast, Kitchen, Lifestyle, Natural Light, Outdoor, and Open Space studios. * Monitor studio status with the Needs Attention dashboard. Inventory * Manage rental equipment including cameras, lenses, lighting, accessories, microphones, tripods, and more. * Organize inventory using categories and units. * Track equipment availability. * Create equipment bundles for faster reservations. Locations * Manage multiple studio locations. * Google Maps integration with address autocomplete. Quotations & Invoices * Generate professional quotations. * Convert quotations into bookings or invoices. * Export and share PDF quotations and invoices. * Track invoice status and payment history. Payments & Daily Cashier * Record customer payments. * Support multiple payment methods. * Collect payments quickly. * Record daily expenses. * Search payment records and monitor cash flow. Clients * Complete client directory with search and tags. * Import hundreds of clients using CSV with in-app review and editing before saving. * Store customer information in one place. Crews & Tasks * Create and manage production crews. * Assign team members to bookings. * Create, assign, and monitor tasks. * Track task progress across your organization. Organizations & Teams * Create and manage organizations. * Invite team members. * Role-based permissions for Owners, Managers, and Assistants. * Support multiple organizations and locations. Assistant Workspace * Dedicated assistant dashboard. * View assigned bookings, studio schedules, and booking details. Dashboard & Reports * Business dashboard with KPIs. * Revenue insights and statistics. * Operational alerts. * Business performance monitoring. Notifications * Real-time push notifications. * Live notification center. * Instant updates across your organization. Security * Secure login with Two-Factor Authentication (2FA). * Guest Mode for exploring the app before signing in. * Account security management. * Automatic session restoration. Profile & Settings * Manage your profile and organization. * Upload and crop profile photos. * Configure reminder preferences. * Customize quick actions and application settings. Support * Built-in feedback and bug reporting. * Legal documents and privacy policy. * About page and version history. TLN - The Light Network is designed for photographers, videographers, rental businesses, creative agencies, and production companies that need a modern, reliable, and professional solution to manage every aspect of their business from the first booking to the final payment.