Palmate Agent vs Entegra 4.0

Palmate Mobile Agent is your pocket-sized support hub—built for speed, context, and action. Empower your customer service team to manage live conversations from anywhere with a mobile-first experience designed for real-time support. Agents can track conversation status and reply instantly With built-in AI assistance, the app suggests replies, summarizes customer intent, and automates repetitive tasks—freeing agents to focus on what matters: delivering fast, human-like, personalized service. Whether it's resolving issues on the go or keeping an eye on chat queues during busy hours, Palmate Mobile Agent ensures your team never misses a moment to delight your customers. Key Features: Real-time chat interface Full customer context AI-generated replies and smart suggestions Automated tagging and task delegation Seamless transition to human agents Push notifications for new messages and urgent chats

Entegra 4.0 is the mobile operations panel for businesses running on Entegra Bilisim infrastructure. Follow the catalog, marketplace orders and customer messages you manage on the desktop from your phone. DASHBOARD • Revenue, order count and item count for the period you pick • Revenue split per marketplace • Recent orders and best sellers • Choose today, last 7 days or last 30 days ORDERS • Every marketplace order in one list; search by customer, order number, invoice or shipping details • Filter by date range, order status, marketplace status, invoice print, e-invoice and ERP transfer status • See how many orders match your filter; more load as you scroll • Order detail with items, customer, delivery and shipping, payment and commission • Pick your invoice template, generate a PDF and share it with any app • Create a new order: choose a customer, search products or scan a barcode, set quantity and price PRODUCTS • Search products and service items by code, barcode or name • Filter by status and product type; your filter is kept until you change it • Stock, status and barcode visible at a glance in the row • Product detail with general info, per-warehouse quantity, defined prices and variants • Update stock and price per warehouse; choose whether you type amounts with or without VAT • Manage quantity and price of each variant separately MESSAGES • Read customer messages coming from marketplaces • Filter by read state, reply state, source and date • Reply quickly using your saved templates SECURITY • Two-factor authentication: authenticator app, email or SMS • App lock with Face ID or Touch ID • Switch between your Entegra accounts inside the app • Light and dark theme IMPORTANT This app requires an existing Entegra account. You cannot create an account or subscription in the app; you sign in with your own credentials. All data shown comes from the Entegra installation you are connected to.