AI Receptionist vs Back Office by f.a.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AI Receptionist
This AI-powered call assistant answers calls 24/7, handles customer inquiries, and schedules appointments. It helps businesses stay responsive and professional, ensuring no customer is missed, even when busy or after hours. A free plan is available to get started.
- Answer calls 24/7 with AI
- Handle customer questions
- Schedule appointments automatically
- Block spam calls
- Dedicated business number
- Call forwarding
- Call activity tracking
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Goodbye missed calls. Hello AI Receptionist. AI Receptionist (AIR), powered by RingCentral, is your 24/7 call assistant that helps you answer every call and run your business from your phone. AIR handles routine calls, customer inquiries, and books appointments, so you stay focused on your work without losing customers when you’re busy or away from your phone. Free plan included. No credit card required. Keep your current number or pick a new professional business number in your local area code, so you look more professional, separate work and personal calls, and make it easier for customers to trust and reach you. Set up in minutes, and let your AIR handle calls 24/7. Your free plan includes a dedicated business number, monthly AI call minutes, and full access to the core features that help you stay responsive and in control, even when you’re on the move. Upgrade anytime to get more minutes and growth features like advanced call forwarding, analytics, and more. Who is AI Receptionist for? AIR is built for mobile-first businesses who can’t afford to miss calls and run their business from their phone. Think real estate professionals, sales people, business owners, solopreneurs, freelancers, consultants, and anyone who runs business entirely from their phone, has a busy schedule, lots of incoming calls, and depends on every call to drive revenue. It helps you stay responsive, professional, and always available, even when you’re busy or after hours. If you are the business, AIR is your front desk. What AIR does for you: Customers call at all hours, and missed calls often mean missed money. AIR makes sure every caller is greeted instantly with a friendly, human-like conversation. No voicemail, no delays, no lost opportunities. • Answer calls 24/7 with natural, human-like AI AIR greets callers and understands their questions in a friendly, conversational tone. • Handle customer questions instantly Teach AIR using your website or documents so it can explain services, pricing, hours, policies, and more. • Schedule appointments automatically AIR sends booking links, checks availability, and helps customers schedule or reschedule without interrupting your workday. • Send calls to the right place If your customer needs you, AIR transfers them immediately. • Block spam and filter unwanted calls Spend more time on real customers, not robocalls. • Works with any carrier Keep your provider and setup. AIR connects with simple call forwarding. •See what calls make you money Track call activity and performance so you know what’s driving growth and where opportunities are being missed. Why mobile-first businesses love AIR: Never miss a customer again even after hours or peak time Look more professional with a dedicated business number Save hours every week on admin work and callbacks Book more jobs without extra staff Support more customers at the same time Fewer distractions and more time to focus on your work Respond instantly 24/7 Run your entire business from your phone Features FREE 24/7 AI call answering with forwarding Appointment scheduling Human-like natural voice Business knowledge from your website or documents Multilingual conversational support Spam blocking Business knowledge from your website or documents Works with any phone and number Analytics and call transcript Dedicated business phone number Free plan included with 10 call minutes UPGRADE Call forwarding by name or intent to multiple phone numbers Unlimited AI Receptionists Knowledge base integration Contact directory integration Advanced analytics & call transcripts Turn missed calls into new customers. Start free and grow when you’re ready. Apple Standard EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Back Office by f.a.
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Because every small business deserves a Back Office. Back Office by f.a. is the invoicing, quoting and scheduling app for solo trades and service businesses — plumbers, electricians, HVAC techs, landscapers, cleaners, handymen. You say what happened in plain English; the app does the paperwork. "Invoice Dave 800 for a water heater" becomes a real invoice on a real set of books, emailed to Dave with a card payment link on it — in seconds. Everything runs off one message box. Type it or just say it out loud. INVOICING BY TEXT OR VOICE Send a professional invoice by typing one sentence. Your customer gets a clean hosted page with a Pay button; card payments through Stripe or Square go straight to your own account, never ours. QUOTES CUSTOMERS CAN ACCEPT Build quotes from your own price book, send a link the customer can approve right on their phone, and turn an accepted quote into an invoice — and a booked job — with one tap. A SCHEDULE THAT WORKS LIKE A DISPATCHER Book jobs with realistic travel time between them, share a public booking page so customers pick a slot themselves, and let the app text confirmations, reminders and "on my way" messages for you. Optional Google Calendar sync. GET PAID WITHOUT THE AWKWARD CALLS Overdue invoices are chased automatically on a schedule you control — polite reminders by email or text, and you decide who gets them. Forwarded payment emails match themselves back to the right invoice. RECEIPTS THAT FILE THEMSELVES Photograph a receipt; the vendor, total and line items are read off it and categorized into your books. BANK FEEDS Connect your bank and every transaction shows up ready to review — matched to invoices, payouts and expenses automatically. KNOW YOUR NUMBERS Profit & loss, balance sheet, aging and analytics — plus plain-English answers when you ask "how much did I make last month?" YOUR BOOKS, YOUR CHOICE Keep your books in GoodBooks, our built-in double-entry ledger — or connect QuickBooks Online or FreshBooks and we read and write through their official APIs. Your books never leave your provider, and we never see your accounting password. Built for one-person service businesses in the United States. Sign in with Apple, Google, or an emailed link — no setup project, no training videos. Send your first invoice in the first minute.
Screenshots
Verdict
The clearest difference is in-app purchases: Back Office by f.a. at none against AI Receptionist's 1. On price, ads, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. AI Receptionist sells 1 in-app purchase, starting at $19.99 per month. Back Office by f.a. asks for nothing beyond the download.
| Parameter | AI Receptionist | Back Office by f.a. |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | — | Every 4 days |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 454 MB | 12 MB |
| Age rating | 4+ | 4+ |
| Developer | RingCentral, Inc | Yosef Raeburn |
In-app purchases
AI Receptionist
- AI Receptionist (monthly)14 Days trial$19.991 Month
Back Office by f.a.
No in-app purchases
Questions
Is AI Receptionist free?
Is Back Office by f.a. free?
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