Featurebase Mobile vs Kanal

Featurebase is a modern customer communication tool. Featurebase Mobile is a stand-alone, fully native companion to the Featurebase web-based tool, designed to help you stay on top of customer support when you are on the move. - Get instant notifications about new chats and activity - Continue existing conversations or start new ones - Search and filter through existing chats - Answer customers with the power of AI and macros Please note: This app requires an existing Featurebase account.

Kanal turns WhatsApp into a sales channel for your e-commerce brand. The mobile app puts your store in your pocket: customer conversations, campaigns and attributed revenue — anywhere, anytime. YOUR WHATSAPP INBOX, RUN BY AI • Every customer conversation in one place, in real time • The AI agent replies, qualifies and sells — take over whenever you want • Notified only when it matters: new messages when AI is off, escalations when a human is needed • Photos, videos, voice notes, documents: every WhatsApp media type • Outside the 24-hour window? Re-engage in one tap with an approved template YOUR BUSINESS PULSE • Attributed revenue, ROAS, orders and conversations — over 7 days, 30 days or 3 months • "+€342 since your last visit": the cha-ching that feels good, as a push notification • Day-by-day revenue chart YOUR CAMPAIGNS, LIVE • Real-time status: sent, sending, scheduled, paused • Delivered, read, attributed revenue and ROAS per campaign • A notification when each campaign finishes, with the send count BUILT FOR BRANDS • Multi-store: switch brands in two taps • Face ID lock • Notifications you can tune, type by type • A clean, fast interface in English and French Kanal is for existing Kanal customers: the app connects to your account. Not a customer yet? Discover Kanal at getkanal.com.