Need vs Sela | صلة

Need is the easiest way to book trusted home and field services across the UAE. From a sparkling deep clean to AC servicing, plumbing, handyman jobs and more — find a vetted professional, pick a time that suits you, and pay securely in just a few taps. WHY NEED? • Wide range of services — Home cleaning, AC repair & maintenance, plumbing, electrical, handyman, pest control and more, all in one app. • Upfront, transparent pricing — See the price before you book. No surprises, no hidden fees. • Book in seconds — Choose your service, set your address, pick a date and time, and you're done. • Vetted professionals — Background-checked, rated and reviewed by customers like you. • Flexible scheduling — One-time visits or recurring bookings (weekly, bi-weekly, monthly) you can manage anytime. • Secure payments — Pay with card, Apple Pay, or cash on service. Every transaction is encrypted and PCI-compliant. • Save with coupons — Apply promo codes at checkout and watch your savings add up. • Real-time updates — Get notified at every step, from confirmation to job completion. • In-app support — Chat with our team whenever you need a hand. • Arabic & English — Use the app fully in your preferred language. HOW IT WORKS 1. Browse services available in your area. 2. Add what you need to your cart and choose your schedule. 3. Confirm your address and pay securely. 4. Sit back — your trusted professional arrives on time. Whether you're keeping your home spotless, fixing what's broken, or setting up recurring help, Need brings reliable service providers right to your door. Download Need and get more done today. [Minimum supported app version: 6.0.620]

Sela is the Arabic-first support operations platform designed specifically for service-oriented businesses. Streamline your customer service and coordinate your support team on the go. With the Sela mobile app, operators and agents can seamlessly manage customer relationships, monitor ongoing tickets, and respond to incoming chats from any channel in real time. Key Features: • Unified Inbox: Access and manage all support threads across Meta apps (WhatsApp, Messenger, Instagram), web chat widgets, and more channels in one centralized inbox. • Sara, the AI Assistant: Monitor automated replies grounded on your organization’s knowledge base. • Structured Handoff: Seamlessly transition conversations from AI automated responses to human support agents. • Live Notifications: Receive instant push notifications for new incoming customer queries, assignments, and escalations. • Team Management: Switch workspaces, view active customer logs, and coordinate assignments with fellow agents. Note: The Sela mobile application is a companion extension of the Sela Web Application. It is designed for active operators to manage live conversations on the go. Account registration, billing, widgets, and advanced integrations must be configured via the Sela Web Dashboard at usesela.com.