Comparison

Dispatchly vs ServiceTracked

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dispatchly

This AI-powered super app streamlines operations for trades and home service businesses. It handles calls 24/7 with an AI receptionist, manages appointments, customers, invoicing, and payments, all from a single platform.

Highlights
  • AI Receptionist for 24/7 call answering
  • AI Dispatcher and scheduling
  • Customer and lead management
  • Invoicing and payment processing
  • AI Business Assistant for task management
  • Supports English and Spanish
Features
Read full description

Dispatchly is the AI-native app for service businesses. Answer every call, book more work, get paid faster, and run the whole day from your phone - whether you run trucks, a shop, or a counter. WHO USES DISPATCHLY Home services: HVAC, plumbing, electrical, roofing, cleaning, landscaping, irrigation, locksmiths, pest control, appliance repair, pool service. Shop and storefront businesses: auto repair and mechanics, auto detailing, tire and oil shops, dry cleaning and laundry, towing, small engine and equipment repair, salons, spas and pet grooming. If customers call you to book work and you send them a bill, Dispatchly fits. ASK. ACT. AUTOMATE. Ask in plain words - "show tomorrow's open windows", "draft an invoice for the Johnson job", "move my 2pm" - and Dispatchly does the work. The same assistant understands voice and text, on your phone or your desktop. AI RECEPTIONIST, 24/7 - Answers calls and texts around the clock, in your business's voice - Captures the reason for service, the vehicle or the address, and contact details - Books straight onto your live calendar - Change your greeting, hours and booking rules right from the app NOTHING HAPPENS WITHOUT YOUR OK Every booking, estimate, invoice and outbound message gets a preview first: customer, service, time, price. You confirm, then it saves. If an action is not allowed, the assistant tells you instead of guessing. FROM FIRST CALL TO FINAL PAYMENT - Today's schedule, drop-offs, and next stop with directions - Dispatch and coordinate your team - Good / Better / Best estimates customers can approve - Invoices, payment links and in-person card payments - Photos, notes, signatures, and clock in and out - Customer and vehicle history, service agreements, and follow-ups WORKS WITHOUT SIGNAL Basements, back roads and back bays don't stop the day. Open the app while you have a connection and today's and tomorrow's work stays saved on the phone. Your team updates status, adds notes, clocks in and out and captures signatures with no signal, and everything syncs with the original timestamps once you are back online. (Payments, invoices, photo estimates, call recordings and the AI assistant need a connection.) KEEP THE CALENDAR FULL Reply to new leads in seconds, let customers book from your website 24/7, ask for reviews after completed work, and win back quiet customers automatically. CONNECTS TO THE TOOLS YOU ALREADY USE 40+ integrations, including ServiceTitan, Housecall Pro, Tekmetric, Workiz, FieldPulse, Xplor SPOT, HubSpot, Mindbody, Vagaro, Google Calendar, QuickBooks Online, Stripe and Zapier. Run your business entirely on Dispatchly, or use it as the AI layer over what you already have. WHO IT IS FOR Owner-operators and growing teams that are losing calls after hours, retyping the same job into three different tools, or chasing invoices at 9pm. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

ServiceTracked

Quickly generate professional quotes and job reports using voice input. Supports multiple languages for customer communication. Ideal for field service professionals to close deals faster.

Highlights
  • Voice-to-quote generation
  • Multilingual quotes
  • Job report creation with photos
  • Customer history tracking
  • Automated tax calculation
  • Text and email delivery
Features
Read full description

Stop writing quotes at nine at night. You finish the job, you drive home, you eat dinner, and then you sit down to write the quote. By the time you send it, someone else already got the work. ServiceTracked fixes that. Speak the job out loud and your customer gets a clean, professional quote in about a minute. Before you leave the driveway. SPEAK ENGLISH, SEND IT IN SPANISH Your customer speaks Spanish and you don't? Talk the way you normally talk, and they get a professional quote in their language. It works the other way too. Any language, either direction. Never lose a job over the language again. HOW IT WORKS 1. Add your customer 2. Hit record and say the work and the prices, the way you'd say it out loud 3. Review the quote: line items, prices, tax already calculated 4. Send it by text or email Every price comes from what you said. The app never invents a number. BUILT FOR THE FIELD Cleaning, landscaping, handyman work, painting, pressure washing, auto detailing, plumbing, HVAC, roofing, and dozens more. Made for people working solo or running a small crew, not for an office. REPORTS THAT DOUBLE AS THE RECEIPT When the job's done, do the same thing again as a report, with photos. Your customer gets a professional record of the work, and you have proof of what you did. If anyone ever says you didn't do that, it's right there. EVERYTHING SAVED UNDER THE CUSTOMER Every quote, every report, every photo stays in that customer's history. Next time they call, it's all there. WHY IT WINS YOU WORK The first quote usually wins. Send yours while you're still standing in the yard. And when a customer sees every line and every price written out with the tax already figured, it's a lot easier to say yes to than a number in a text message. FREE TO START 10 quotes or reports a month, no credit card. Paid plans when you grow. Built by Northvane LLC for the people who keep homes and businesses running. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Screenshots

Dispatchly4 screens
ServiceTracked4 screens

Verdict

The call

The clearest difference is update cadence: Dispatchly at every 3 days against ServiceTracked's every 2 weeks. Dispatchly also leads on rating (5.0 vs 4.7). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Dispatchly sells 3 in-app purchases, starting at $39.99 per month and ServiceTracked sells 4 in-app purchases, starting at $29.00 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Dispatchly holds the better App Store score, 5.0 against 4.7. Both are backed by a comparable volume of ratings — 3 and 3 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

UpkeepUpdate frequency

Dispatchly ships an update every 3 days, ServiceTracked every 2 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.

Scorecard2 real differences · 8 level
Dispatchly versus ServiceTracked: the parameters behind the verdict, then further details
ParameterDispatchlyServiceTracked
PriceFreeFree
Rating5.0 (3 ratings) — better4.7 (3 ratings)
Positive reviews100.0% of reviews100.0% of reviews
Number of ratings33
Update frequencyEvery 3 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size18 MB41 MB
Age rating4+4+
DeveloperhastyfixNorthvane LLC

Customer experience

Dispatchly

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

ServiceTracked

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

3 purchases

Dispatchly

Subscriptions3
  • Intro$39.991 Month
  • Starter$99.991 Month
  • Pro$200.001 Month
4 purchases

ServiceTracked

Subscriptions4
  • Starter$29.001 Month
  • Solo$49.001 Month
  • Starter$279.001 Year
Show 1 more
  • Solo$469.001 Year

Questions

Is Dispatchly free?
Dispatchly is free to download, with in-app purchases available.
Is ServiceTracked free?
ServiceTracked is free to download, with in-app purchases available.
Which has better reviews, Dispatchly or ServiceTracked?
Dispatchly is rated higher. Dispatchly averages 5.0 out of 5 from 3 ratings, while ServiceTracked averages 4.7 from 3 ratings.
Do Dispatchly or ServiceTracked have ads?
Neither Dispatchly nor ServiceTracked shows ads.
Which is updated more often, Dispatchly or ServiceTracked?
Dispatchly ships an update every 3 days, and ServiceTracked every 2 weeks. Most recently, Dispatchly was updated on October 15, 2026 and ServiceTracked on October 13, 2026.

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