NORMATTER vs ChatMaxima

This app allows you to use Mattermost with an email-like interface. Do you ever get lost in thread views—wondering which message is the latest, or unable to find a message you just saw a moment ago? If so, leave it to NORMATTER. We’ll solve that problem for you.

ChatMaxima is a powerful omnichannel customer engagement platform that helps businesses manage all their customer conversations from a single mobile app. KEY FEATURES: SHARED INBOX • Access all customer conversations across WhatsApp, Facebook, Instagram, Website Chat, and more • Reply to customers in real-time from anywhere • View conversation history and context MaxCRM • Manage customer profiles and contact information • Track customer interactions and engagement • Segment customers with tags and labels TICKETING SYSTEM • Create, assign, and resolve support tickets • Track ticket status and priority • Collaborate with team members REAL-TIME REPORTS • View conversation analytics and metrics • Monitor team performance • Track response times and resolution rates PUSH NOTIFICATIONS • Get instant alerts for new messages • Never miss an important customer inquiry • Stay connected with your team MULTI-CHANNEL SUPPORT • WhatsApp Business API • Facebook Messenger • Instagram Direct • Website Live Chat • Telegram • And more... TEAM COLLABORATION • Assign conversations to team members • Internal notes and mentions • Role-based access control Perfect for: • Customer Support Teams • Sales Teams • Small & Medium Businesses • E-commerce Stores • Service Providers ChatMaxima helps you deliver exceptional customer experiences by bringing all your conversations into one unified inbox. Stay connected with your customers and team, anytime, anywhere. Download now and transform how you engage with your customers!