TawkBase vs AI Reply Assistant

TawkBase is your AI-powered virtual receptionist that answers your business phone calls professionally, 24 hours a day, 7 days a week. NEVER MISS ANOTHER CALL Your AI receptionist answers every call with a personalized greeting, using your business name and information. Whether you're in a meeting, on vacation, or just busy — TawkBase has you covered. KEY FEATURES AI Voice Receptionist • Natural-sounding AI answers calls in your business's voice • Customizable greeting and conversation style • Handles common questions about your business • Takes detailed messages from callers Message Management • View all messages in one place • Get instant notifications via email or SMS • Mark messages as read, archive, or follow up • Full call transcripts and recordings Appointment Booking • Integrates with Google Calendar • AI checks your availability in real-time • Books appointments directly on your calendar • Sends confirmation to customers Customer Recognition • Greets returning customers by name • Stores customer contact information • Builds relationships automatically Smart Call Forwarding • Forward urgent calls to your phone • Set up emergency contacts • Transfer calls to team members via company directory Business Hours & Holidays • Configure your working hours • Set holiday schedules • AI adjusts responses based on availability Call Analytics • Complete call history • Call duration and status tracking • Search and filter past calls PERFECT FOR • Small business owners • Service professionals (plumbers, electricians, contractors) • Medical and dental offices • Law firms and consultants • Real estate agents • Anyone who can't answer every call GET STARTED IN MINUTES 1. Sign up and tell us about your business 2. Get your dedicated business phone number 3. Start receiving professionally answered calls Your AI receptionist learns your business details and handles calls exactly how you would — but never takes a day off. Questions? Visit our support center in the app or contact us anytime. Terms of Use (EULA): https://tawkbase.ai/terms Privacy Policy: https://tawkbase.ai/privacy

Reply Assistant puts practical AI staff one sentence away for small business owners. Paste or share a customer text, email, DM, or note. The Handle tab automatically chooses the right job: draft a reply, qualify the lead, prepare a follow-up, or summarize the conversation. It uses your reviewed Business Brain for services, hours, pricing rules, FAQs, voice, and guardrails. Every result stays review-first. You see the prepared draft, extracted lead details, missing information, warnings, and the recommended next step. You can edit it, approve it for your records, or discard it. Reply Assistant never sends, books, purchases, or changes anything outside the app by itself. Use the Share extension from another app, or say ‘Siri, handle this customer with Reply Assistant’ to bring your request into the app. The message remains available if you need to sign in, finish Business Brain setup, or reconnect. The catalog includes 100+ specialist assistants for lead qualification, sales follow-up, customer support, appointment intake, home services, real estate, restaurants, med spas, dental offices, law firms, property management, insurance, veterinary clinics, auto repair, and more. New users get 15 free AI prompts after Sign in with Apple. Full Access is an auto-renewable monthly subscription that unlocks ongoing reply drafting, persona chat, saved threads, and restore support, with fair-use limits that protect service reliability. The current price and billing terms are shown before purchase. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Additional Terms: https://chatbotbuilder.store/terms/ Privacy Policy: https://chatbotbuilder.store/privacy/