Volai vs Lorela

Volai App is the companion app to Globitel's Intelligent Contact Center cloud service Volai, the AI first contact center as a service solution from Globitel

Lorela is an AI assistant that answers your phone when you can't. A call you don't pick up is forwarded to Lorela. She answers in your name, asks who is calling and what they need, and right after that sends you a notification with a summary. You open the app and within seconds you know whether it is urgent or can wait until the evening. WHAT LORELA DOES Answers the call you would otherwise miss The caller doesn't get voicemail. They talk to an assistant who introduces herself in your name and holds a normal conversation. Tells you what it was about For every call you get the caller's name, a one-sentence summary, the full transcript and the recording. Call back with one tap. Notifies you right away A notification on your phone and, if you want, an email. In the Czech Republic and Poland also a Telegram message. Knows your contacts When someone from your address book calls, Lorela greets them by name. Sync runs in the background and you can turn it off at any time. Set up in 3 minutes The guide takes you from choosing your carrier to dialing the forwarding code. You dial the code straight from the app or copy it with one tap - nothing to retype. WHO IT IS FOR Tradespeople with their hands full. Small business owners without a receptionist. Anyone whose missed calls pile up and who knows that behind each of them there can be a job. HOW IT WORKS With your carrier, you turn on forwarding of unanswered calls to your Lorela number - one code you dial on your phone. In the Czech Republic, Lorela gets its own Czech phone number. In Poland and the United States, all customers forward calls to one shared Lorela number and Lorela recognizes you by the number the call was forwarded from. From then on, Lorela answers everything you don't get to. Your number stays yours - you don't change it and you don't hand out a new one. Lorela talks to callers in the language of your country - English in the United States, Czech in the Czech Republic, Polish in Poland - and the app follows the language of your account: English, Czech or Polish. PRIVACY Your calls are yours. Transcripts, recordings and contacts are visible only to you in your account. Contacts are uploaded only with your consent and you can turn sync off with one switch. You can delete your account directly in the app. SUBSCRIPTION Downloading the app is free. You create an account directly in the app - a phone number or email and a six-digit code, no password. United States: Lorela monthly $19, Lorela yearly $189 Czech Republic: Lorela monthly 299 Kč, Lorela yearly 2 990 Kč Poland: Lorela monthly 59 zł, Lorela yearly 589 zł Both start with 7 days free and you buy them directly in the app. The subscription renews automatically until you cancel it. You can cancel or change it at any time in your Apple Account settings, at least 24 hours before the end of the period. A purchased subscription can be restored in the app at any time. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://lorela.cz/ochrana-osobnich-udaju