waai assistant vs Aires Support

**Your WhatsApp AI Agent — Now in Your Pocket.** waai gives businesses their own AI-powered WhatsApp agent that responds to customers 24/7. This app is your command center — manage conversations, update your knowledge base, and keep your AI agent sharp, wherever you are. **Built for businesses that never stop.** Whether you run a tour company in Bali, a clinic in Jakarta, or an online store shipping worldwide — your customers message you on WhatsApp at all hours. WAAI makes sure they always get an instant, accurate answer. --- ### CONVERSATIONS — LIVE FROM YOUR PHONE See every WhatsApp conversation in real time. Read messages as they come in, send manual replies when a human touch is needed, and escalate conversations that require your attention. - Real-time message updates - Send replies directly from the app - Escalate conversations for follow-up - Unread badges so you never miss a thing ### KNOWLEDGE BASE — YOUR EXPERTISE, ALWAYS ON Build and maintain the Q&A library that powers your AI agent. Add new questions and answers on the go, organize by category, and see which topics your customers ask about most. - Fuzzy matching handles typos and slang - Add, edit, and delete Q&A pairs instantly - Import via CSV or JSON for bulk updates - Track which questions are asked most often ### LOGIC FLOWS — CONVERSATIONS THAT CONVERT Create guided conversation flows for bookings, lead qualification, surveys, and support. Multi-step branching with conditions and variables — no code needed. - Visual flow builder with drag-and-drop steps - Trigger phrases to start flows automatically - Variable capture for customer details - Import and export flows for backup ### ANALYTICS — KNOW WHAT'S WORKING Track your AI agent's performance with clear, visual dashboards. See how many conversations it handles, how often rules match versus AI fallbacks, and when your customers are most active. - Message trends over 7, 30, or 90 days - Response source breakdown (rules, AI, flows, human) - Peak activity hours - Conversation status overview ### BILLING & PLAN MANAGEMENT View your current plan, usage stats, and limits right from the app. Upgrade or downgrade anytime. - Usage tracking (messages, Q&A pairs, flows, file sends) - Plan comparison and upgrades - Subscription status at a glance --- ### WHO IS WAAI FOR? - **Small businesses** that want to respond to every customer instantly - **Service providers** booking appointments through WhatsApp - **E-commerce stores** handling product inquiries and orders - **Teams** that need to monitor and jump into conversations on the go ### WHAT MAKES WAAI DIFFERENT? - **Rule-first, AI-second** — common questions answered in milliseconds, AI handles the rest - **Multi-provider AI** — choose popular LLM vendor, or bring your own - **Logic flows** — not just auto-replies, but guided conversations that close deals - **Google Workspace integration** — Calendar, Drive, Docs, and Sheets connected to WhatsApp - **Super Powers** — Vision AI, Web Search, and document generation (Pro plan) --- Your customers are messaging you right now. Give them instant, intelligent responses — and get your time back. **Free trial. No credit card required. Setup in minutes.** ---

Aires Support is IT support and helpdesk that lives in your pocket. Something broken? Open the app, raise a ticket, and talk to a real engineer — start a chat, or jump straight onto a voice or video call. Built for companies with a whole team to support, and for individuals with a single stubborn laptop. WHAT YOU GET • Real engineers — chat with a person who can actually fix it. No bots, no ticket black hole. • Call, don't type — escalate any conversation to a voice or video call with one tap when typing is too slow. • Tickets that stay on track — every request is logged from the first message to the fix, with status and priority, so nothing gets lost. • Teams or just you — company accounts cover your whole organization; individuals get the same help solo. • Native calling — incoming calls ring like a real phone call, even when the app is closed. HOW IT WORKS Sign in, tap New ticket, and describe the problem. Open the conversation to chat with the support team — or start a voice or video call right from the ticket. Company owners can invite colleagues with a short join code so everyone's requests live in one shared workspace. ABOUT PERMISSIONS • Microphone — only used during in-app voice or video calls with a support agent. • Camera — only used for video calls and to photograph an issue you're attaching to a ticket. • Notifications — to alert you when an engineer replies or calls. Aires Support does not use your location. Help is a tap away. Aires Support.