Timelines Global vs Omnifox.io CRM

Every customer conversation, on one timeline. Timelines is the team inbox for customer-facing teams. Support and sales agents handle every WhatsApp, Telegram, SMS, and web chat conversation from one shared inbox, and now you can do it from your phone. Reply on the move, hand off to a teammate, and never miss a message that needs you. ONE INBOX FOR EVERY CHANNEL Bring WhatsApp, Telegram, SMS, and web chat together in a single, color-coded inbox. Search across conversations and filter by All, Unread, Mine, or Starred to focus on what matters right now. REPLY FROM ANYWHERE Read and reply to any conversation in seconds. Quote a specific message, react with emoji, copy or edit text, and see delivery status at a glance with sent, delivered, and read receipts. SEND MORE THAN TEXT Send photos from your library, snap a new photo with the camera, or share documents and files without leaving the chat. WORK AS A TEAM Assign conversations to a teammate, claim one for yourself, or leave it unassigned. Add internal comments only your team can see, tag conversations, set follow-up reminders, bookmark important messages, and pin or mute threads to stay organized. CALL YOUR CONTACTS Place a voice call to a contact straight from their profile, with a built-in calling screen and incoming-call support. START NEW CONVERSATIONS Open a chat with a saved contact, dial a phone number directly, or reach a Telegram username. Create groups and channels where your connected account supports them. NEVER MISS A MESSAGE Get a push notification the moment a new message arrives, and tap it to jump straight into the conversation. Toggle notifications and choose a light, dark, or system theme to suit you. ACCOUNT REQUIRED Timelines is the mobile companion to the Timelines shared-inbox platform. You sign in with your existing Timelines account on app.timelines.global. Sign up or reset your password from the login screen. Privacy policy: https://timelines.global/privacy-policy Support: contact@timelines.global

Omnifox is the app for agents: handle all your company's conversations from one place, wherever you are. OMNICHANNEL INBOX Receive and reply to messages from WhatsApp, Instagram, Messenger, Telegram, SMS, email and your website chat in a single inbox. See each channel separately or all together in the unified inbox. BUILT FOR TEAMS Assign conversations to teammates or teams, leave internal notes with mentions, snooze what is not urgent, mute the noisy ones and tag contacts. Every agent sees what their role allows. REPLY FASTER Canned responses, WhatsApp templates, messages with buttons and lists, attachments, voice notes and message translation. The AI assistant suggests replies, improves your text and summarizes long conversations. YOUR WHOLE WORKDAY Beyond the inbox you also carry the CRM (pipelines and deals), project and task boards, the appointment calendar, the contact directory and your team's internal messaging. NOTIFICATIONS Get alerts when a message arrives, a conversation is assigned to you or someone mentions you in a note. IN YOUR LANGUAGE Available in Spanish, English and Portuguese. The app follows your phone's language and you can also pick it manually. An Omnifox account is required to use this app. Create yours at omnifox.io