Chatflex vs CARRM

Chatflex is the support agent console for your iPhone. Connect to your Chatflex account by entering the server address, and keep serving your customers wherever you are. WHAT YOU CAN DO • Unified inbox: see every conversation across your inboxes and filter by status (open, pending, resolved), by unread, and by conversations assigned to you. • Real-time chat: messages arrive instantly, with typing indicators, private notes for your team and canned responses. • Full media support: send photos, videos and files, record and play voice messages, and preview images and documents without leaving the conversation. • Push notifications: get alerted when a customer replies or a conversation is assigned to you, and jump straight to it. • Sales pipeline: follow your deals on a Kanban board, move cards between stages and open the conversation behind each card. • Agenda: see today's and upcoming appointments, book a time for a customer in a few taps, even from inside a conversation, and confirm, reschedule or cancel bookings. Administrators can set up locations, professionals, working hours and services. • Calls: answer and place calls from the inboxes that support voice, with call history. • Search: find conversations, contacts and messages by text. • Contacts: view and edit contact details, custom attributes and conversation history. • Support actions: assign conversations to agents and teams, change status, mark as read or unread, and add labels. • Multiple accounts and inboxes, with quick switching between them. BUILT FOR IPHONE A native Swift app with no embedded web screens: fast and lightweight, with support for Dark Mode, Dynamic Type and iOS accessibility settings. REQUIREMENTS You need an agent account on a Chatflex installation. The app does not create accounts or installations; it connects to your existing one. Some features, such as Agenda, Sales pipeline and Calls, depend on your server and plan. Support: https://www.chatflex.com.br

CARRM is the mobile companion of the CARRM CRM, built for car dealerships. Your sales team answers customers on WhatsApp, follows every lead through the sales funnel and checks the vehicle inventory from anywhere. What you can do: • Attendance: see all conversations by channel, take over unassigned leads, reply with text, photos, audio and documents, use quick replies and leave private internal notes. • Sales funnel: follow each deal from new lead to sold, with the vehicle, owner and history in one place. • Inventory: browse the dealership's vehicles, see price, mileage and photos, and send a vehicle sheet or photos straight to the customer. • Dashboard: for owners and managers, a quick view of leads, unanswered conversations and team activity. • Notifications: choose, per device, which alerts you want (new message, lead assigned, mentions) and set Do Not Disturb hours. • Multiple stores: switch between the stores you belong to without logging in again. CARRM is a business tool. An account is created by your dealership's administrator — there is no sign-up inside the app. Questions or access requests: carrm.com.br/contato