Replyhand vs Wisecall UK

Replyhand is the AI agent and live CRM for teams that talk to customers on WhatsApp. This app is your inbox on the go: every conversation, every customer and your AI assistant, in your pocket. Customers write at all hours, from WhatsApp, Instagram, Messenger and your website. Replyhand brings those conversations into one inbox, and its AI agent answers instantly in your voice, on the number you already use. When a conversation needs a person, it is one tap away: same thread, no handoff. WHAT YOU CAN DO • Answer every conversation from one inbox, with AI-suggested replies ready to send, voice notes and photos included. • Take over from the AI at any moment, and let it carry on when you are done. • Send approved WhatsApp templates and quick replies that fill in the customer's details for you. • Ask the Replyhand assistant anything about your business: who is waiting, what happened with a customer, why a deal went quiet. • Keep your customer list at hand: who they are, what they asked, what they bought. • Get notified only when a conversation needs a person. A CRM THAT WRITES ITSELF Every conversation, human or AI, becomes a record: contact details, intent, outcome and next step, captured as you chat. No forms to fill after the call. BUILT FOR TEAMS Assign conversations, see who is handling what, and work the same inbox from the office or the road. Large text sizes are supported on every screen. Works in English and Spanish. A Replyhand account is required. Set up your workspace at replyhand.com and this app keeps it with you everywhere.

Wisecall gives businesses a simple way to manage their calls and customer conversations from anywhere. Keep track of incoming calls, review call summaries and transcripts, listen to recordings, manage your assistants, update business information and monitor performance — all from one app. With Wisecall you can: • View recent and previous calls • Read call summaries and transcripts • Listen to call recordings • Monitor call duration and activity • Manage your assistants and voices • Update business details and opening hours • Manage services and pricing information • View contacts and customer activity • Track call analytics and customer sentiment • Manage your plan and billing • Switch between light and dark mode Wisecall is designed for businesses that depend on phone calls and want an easier way to stay organised and keep track of every customer interaction. Never miss a call. Never miss a customer. Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/