Comparison

TeamViewer Remote Control vs Service ME

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TeamViewer Remote Control

Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.

Highlights
  • Full remote control and screen sharing
  • File transfer in both directions
  • Real-time chat
  • Assist AR calls with 3D markers
  • High-quality sound and video transmission
  • Access computers behind firewalls
  • Wake-On-LAN support
Features
Read full description

Control your desktop, manage files, and support devices—from anywhere, anytime. Whether you’re on the move, traveling, or in the field, the TeamViewer Remote Control app gives you fast, secure remote access right from your iPhone or iPad. What's inside: • Securely access your devices as if you were right in front of them • Provide instant support or manage unattended devices like servers or digital signage or Point of Sale and virtual machines • Make Assist AR calls for live, visual support with augmented reality — guide users by placing 3D markers in their environment • Use your iPhone and iPad to work on your remote desktop while traveling • Share and transfer files easily between devices — in both directions • Chat in real time for questions, updates, or guidance during a session • Enjoy smooth screen sharing with sound and HD video transmission Key Features: • Full remote control and screen sharing • Intuitive touch gestures and controls • File transfer in both directions • Real-time chat • High-quality sound and video • Effortlessly access computers behind firewalls and proxy servers • Multi-monitor support • Sound and video transmission in real-time • Wake-On-LAN: switch on your computer remotely • Industry-grade security: 256-bit AES encryption • Works across all operating systems. How to get started: 1. Install this app on your iPhone or iPad. 2. On the device you want to connect to, install the TeamViewer QuickSupport app 3. Open both apps, enter the ID or Session code from QuickSupport, and connect Optional Access Permissions: • Camera – To Scan QR codes • Microphone – To transmit audio or record sessions (You can use the app without these permissions; adjust them anytime in Settings) Want to allow remote access to this device instead? Download the TeamViewer QuickSupport app. TeamViewer subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is turned off, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Privacy Policy: https://www.teamviewer.com/apps-privacy-policy Terms of Use: https://www.teamviewer.com/eula/

About

Service ME

Access comprehensive service information for Mitsubishi Electric products, including air conditioners, refrigerators, and more. This intuitive app offers step-by-step troubleshooting guides, eliminating the need for physical manuals.

Highlights
  • Service information for Mitsubishi Electric products
  • Troubleshooting guides
  • Step-by-step instructions
  • Digital documentation
  • Covers various appliances
Features
Read full description

Service ME is an easy-to-use, intuitive app that provides service information about Mitsubishi Electric products. It reduces the need for physical documentation and also provides a step-by-step approach to troubleshooting issues. Products include: - Air Conditioners - Controls - Refrigerators - Freezers - Air Curtains - Fans

Screenshots

TeamViewer Remote Control4 screens
Service ME4 screens

Verdict

The call

The clearest difference is in-app purchases: Service ME at none against TeamViewer Remote Control's 1. TeamViewer Remote Control's advantage is update cadence (every 3 weeks vs every 13 months) and ratings volume (45K vs 4). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. TeamViewer Remote Control sells 1 in-app purchase, starting at $619.99 per year. Service ME asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for TeamViewer Remote Control against 4.8 for Service ME. That said, the two scores are not equally well evidenced: TeamViewer Remote Control has 45K ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 45% of TeamViewer Remote Control's written reviews are positive against 50% of Service ME's.

UpkeepUpdate frequency

TeamViewer Remote Control ships an update every 3 weeks, Service ME every 13 months. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
TeamViewer Remote Control versus Service ME: the parameters behind the verdict, then further details
ParameterTeamViewer Remote ControlService ME
PriceFreeFree
Rating4.7 (45K ratings)4.8 (4 ratings) — better
Positive reviews45.5% of reviews50.0% of reviews — better
Number of ratings45K — better4
Update frequencyEvery 3 weeks — betterEvery 13 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.414.0 — better
Further details — not scored
Size121 MB24 MB
Age rating4+4+
DeveloperTeamViewer Germany GmbHMitsubishi Electric Australia Pty Ltd

Customer experience

TeamViewer Remote Control

All ratings44,549 ratings
Positive92.0%
Neutral1.8%
Negative6.3%
Written reviews2,329 reviews
Positive45.5%
Neutral5.9%
Negative48.6%

Service ME

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

TeamViewer Remote Control

Reported bugs

3 issues
  • Login issues and inability to access accounts
  • Compatibility problems with older devices/OS versions
  • Unreliable remote control and screen sharing

Requested features

4 requests
  • Improved multi-tasking support
  • Add search functionality for device list
  • Enhance iPad/tablet usability
  • Provide more affordable personal use plans

Service ME

Not enough reviews yet to summarise bugs or requests.

In-app purchases

1 purchases

TeamViewer Remote Control

Subscriptions1
  • Business Yearly Plan$619.991 Year
None

Service ME

No in-app purchases

Questions

Is TeamViewer Remote Control free?
TeamViewer Remote Control is free to download, with in-app purchases available.
Is Service ME free?
Service ME is free to download, with no in-app purchases.
Which has better reviews, TeamViewer Remote Control or Service ME?
Service ME is rated higher. TeamViewer Remote Control averages 4.7 out of 5 from 45K ratings, while Service ME averages 4.8 from 4 ratings.
Do TeamViewer Remote Control or Service ME have ads?
Neither TeamViewer Remote Control nor Service ME shows ads.
Which is updated more often, TeamViewer Remote Control or Service ME?
TeamViewer Remote Control ships an update every 3 weeks, and Service ME every 13 months. Most recently, TeamViewer Remote Control was updated on October 24, 2026 and Service ME on October 24, 2026.

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