Fireberry vs CCAgents

Fireberry is an end-to-end business management platform tailored for your business specific needs. From marketing to sales to customer service, and more, Fireberry makes it easy for your entire business to work together. Each department is powerful on its own, but together they can be explosive. Get your business off the ground with the new Fireberry App. The Fireberry App allows you to stay up-to-date with all your data and fully control business activities from anywhere, anytime. Use the Fireberry app to: Stay on the loop - Get real-time data on transactions - Quickly access data - Remote manage employees or Collaborate with your team in real-time Master your tasks Never miss a task when tracking your daily schedule on the go. Start your day with an overview of your scheduled tasks, assign tasks to sales reps to drive business and connect with leads and customers, and plan your workday accordingly. View all your information from the palm of your hand - Use advanced search and find information quickly ‍- View your entire customer history ‍- Visualize marketing and sales status with dashboards while you are away from your desk. Make data-driven decisions on the go - View visual reports on customers, calls, and tickets - Analyze sales data in real-time - Generate valuable business insights right from your mobile. Don’t miss an opportunity to close a deal - Capture hot leads automatically - Tap to assign leads to sales reps - Monitor updated transactions as they happen - Track sales and revenue Maximize your employee's productivity Assign leads to support or sales reps, assign incoming emails to support and service reps, and learn in real-time if goals are being met and how efficiently the team is working. Create better customer relationships Get your customers' history quickly, read notes, continue to follow up from the exact last touch point, reply to emails, and review notes and emails before entering an appointment. About Fireberry Fireberry is a customizable platform designed to help sales people increase the bottom line, inspire marketing teams, and customer service teams delight. Fireberry was built from the ground up by developers who already knew back in 2011 that there had to be a better way to improve customer relations and decided to develop software aimed at keeping customers delighted. Fireberrys’ strategy is to tailor its platform to the unique needs of each business and to foster the necessary collaboration between departments and teams. We offer a powerful, flexible, affordable, quick-to-implement platform designed for the end user. Fireberry combines all the tools a business needs into one product to meet the needs of every business - including yours. We are dedicated to innovating and reshaping the business management world to help businesses evolve. Manage your business from anywhere, anytime

CCAgents is the client app for the Mobile2CRM solution suite - you must have an active Mobile2CRM account in order to use it. Mobile2CRM is the missing link between your employees' cellphones and your CRM and call recording systems - the leading multiple mobile business profiles solution for SMBs and Enterprises. Mobile2CRM enables the integration of cellphone interactions (calls, SMS / IM etc.) with organization management systems like CRM, ERP, call recording, AI-based BI and other systems. A comprehensive SDK is available for integration with other mobile applications. Mobile2CRM is global and operator-agnostic. It enables: • Using employees’ cellphones for both private and business communications • Separating business / private calls / text • Implementing true Bring Your Own Device (BYOD) • Easily monitoring of native cellular (peer-to-peer) communications • Enterprise-grade call recording • Complying with mobile recording and privacy regulations across the world