AliSupplier vs LeadsCloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AliSupplier
Manage your e-commerce business on the go with this official Alibaba product. It offers tools for store operations, order management, communication with buyers, and access to industry news. Increase efficiency and interact with potential buyers anytime, anywhere.
- E-commerce store operation
- Business management tools
- Order and merchandise management
- Buyer communication (chat, voice, video)
- Personalized workbench with plugins
- E-commerce news and live videos
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----Manage Your Business, Any Time, Anywhere---- √ An official Alibaba product √ Provides services for businesses on Alibaba.com, and is an essential app for any e-commerce business √ Dedicated to providing solutions for businesses and increasing operational efficiency ----Basic Description---- The official Alibaba Supplier app serves as a dedicated e-commerce store operation, business management, and information and communication mobile tool for businesses all over the world. With Alibaba Supplier, you can easily manage store merchandise and orders, check shop data and messages, process quotes, and take advantage of business opportunities anytime, anywhere, allowing you to best manage your valuable time and better interact with potential buyers. ----Main Features---- [Workbench] Provides core operational data and a personalized operation page that includes plugins for things like products, order transactions, member management, inquiries and requests for quotation (RFQ). Shop owners can add or delete plugins freely to build their own personalized workbench. [Messages] Notification messages for the receipt of goods, orders, business opportunities and campaigns. [Chat] Inquiries from buyers can be answered in the blink of an eye. Alibaba Supplier supports a computer and mobile device being logged into the same account at the same time so that no transactions will be missed. There are also several ways to chat such as voice and video chat, and you can also check the read/unread status of messages and quickly understand what the buyer wants. [Services] Provides e-commerce services to businesses and increases their operational efficiency. [Headlines] Abundant and up-to-date e-commerce news with diverse content such as official laws, marketing strategies, high-quality products and live videos. ----Contact Us---- If you encounter any problems while using Workbench, please contact us at: - Online assistance: Go to Qianniu > Me > Settings > Questions and Feedback - PC official website: www.alibaba.com - Mobile phone official website: m.alibaba.com
LeadsCloud
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询盘云是行业首款外贸私域管理工具，通过实现对客户旅程全触点的打通和深度运营，帮助企业打造自己的私域“护城河”，形成对客户的强掌控，从而低成本高效率转化订单。 CRM 模块，可以收集全渠道客户池，与各触点打通，自动沉淀客户所有交互信息。使用客户旅程(动态)展现跟进行为，管理者查看客户跟进轨迹一目了然。 仪表盘，多维度展示 CRM 客户资源，销售业绩数据和客户跟进情况一目了然；智能身份识别，业务员查看个人数据，管理者查看团队销售数据 工作台，销售的专属工作台，多维度查看工作情况，轻松管理，随时掌控全局 邮件模块数据多端同步，新邮件消息提醒，及时回复客户邮件，提升触达客户效率；快速识别邮件联系人的客户类型，一键查看往来邮件及附件 网站聊天模块，新消息实时提醒，确保消息不遗漏；在线访客主动邀约，掌握先机；快速识别老客户，一键查看访问记录和 CRM 客户信息
Screenshots
Verdict
The clearest difference is ads: LeadsCloud at none against AliSupplier's shown. On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AliSupplier ships an update fortnightly, LeadsCloud every 2 weeks. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | AliSupplier | LeadsCloud |
|---|---|---|
| Price | Free | Free |
| Rating | 3.3 (134 ratings) — better | — |
| Positive reviews | 26.0% of reviews | — |
| Number of ratings | 134 — better | — |
| Update frequency | Fortnightly — better | Every 2 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 171 MB | 122 MB |
| Age rating | 17+ | 4+ |
| Developer | Hangzhou Alibaba International Information Technology Co., Ltd. | 北京鑫互联科技有限公司 |
Bugs and requests
AliSupplier
Reported bugs
38 issues- Daily repeated login prompts
- Login data loss
- App freezes during setup
- Lagging and slow response
- Cannot attach video or images for feedback
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- Black text in input box in night mode
- Unable to update profile information
- App crashes repeatedly
- Top and bottom bars show garbled characters
- Mixed Chinese and English text
- RFQ cannot be updated automatically
- Logistics information takes 72 hours to update
- No appeal option for incorrect shipping numbers
- Screenshots and files display as links after update
- New version of chat interface caches slowly
- No function to send videos to customers online
- Switching between two accounts easily exits to the main page
- Manager account cannot easily view sub-account follow-up records
- Chat messages not displaying, requiring re-login
- Rendering issues preventing login
- Cannot create group chats
- Cannot use applications within the app for complex orders
- App is not optimized for Apple devices
- App is in Chinese and cannot be translated
- App not showing in correct language
- Cannot send photos from phone, only take pictures
- New version lacks live streaming option
- Cannot reply to multiple inquiries from one customer on mobile
- Frequent chat message refresh issues
- Translation feature pops up repeatedly
- Reply button missing for inquiries
- Cannot check inquiries in new version
- Unlock code bug
- Digital keyboard not working
- App freezes on startup
- App lags and doesn't load screen
- App not opening
- Version 5.0 issues with sending/receiving messages
Requested features
20 requests- Request for horizontal/landscape mode
- Need for Mac version
- Suggestion to separate inquiry and TM message lists
- Add unread TM messages to homepage
- Ability to draft orders directly from customer profiles
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- Allow multi-selection when recommending products
- Add customer's local time in chat
- Show customer online status (green dot)
- Allow editing customer names/remarks on mobile
- Display more than one recent trade assurance order
- Add floating window function for drafting orders
- Add translation feature for the entire app
- Support landscape mode for iPad Pro
- Add foreign trade tools functionality
- Ability to edit shop decoration on mobile
- Add reply with template function
- Allow paid suppliers to message buyers on RFQ market
- Add read and unread message option
- Add group chat functionality
- Ability to edit products on mobile
LeadsCloud
Not enough reviews yet to summarise bugs or requests.
In-app purchases
AliSupplier
No in-app purchases
LeadsCloud
No in-app purchases
