NCBA NOW vs InTouch EMKEV

The NCBA NOW App has exciting features that make your banking experience with NCBA Bank fast and convenient. Enjoy the following features and so much more when you download the NCBA NOW App: • Transfer with confidence — recipient names now appear instantly when you enter a phone number, helping you send funds accurately. • Enjoy faster branch visits — initiate your cash deposit and/or withdrawal on the NCBA NOW app before reaching the counter, with no transaction forms needed. • Open your NCBA account anytime, anywhere - no queues, just a seamless start to your banking journey. • Payment of eCitizen Government services • Hide/unhide your account balance • Credit card bill payment balance and statement viewing • Debit & Credit Card Set PIN and Change PIN • Insurance premium payments • M-Pesa to NCBA Account transfer • KRA domestic payments (iTax) • Unit Trust accounts management • Details of your Relationship Manager • Fast contact to NCBA contact centre via telephone, email and WhatsApp • Secure payment options via RTGS, EFT and Pesalink • Lipa na M-Pesa services (PayBill / Buy good / Till) directly from your account • Top up for Expressway toll payments • Buy and sell forex through the FX Now feature

InTouch helps businesses connect with customers, gather insights, and drive growth, all from one powerful platform. Designed for modern businesses, InTouch simplifies how you process payments, collect feedback, manage surveys, and reward loyal customers. With digital menus, QR codes, and customer ratings, it helps you understand and engage your audience effortlessly. Key Features: • Accept and manage secure customer payments • Create and analyze customer surveys and feedback • Collect ratings and measure satisfaction • Manage loyalty points and reward repeat customers • Showcase digital menus and offers • Use QR codes for quick and seamless customer interaction Build stronger customer relationships, improve satisfaction, and make informed business decisions with InTouch, the smarter way to stay connected to your customers.