NCBA NOW vs I&M Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NCBA NOW
Manage your banking needs with this app, offering features for both customers and non-customers. Perform various payments, manage accounts, and access customer support conveniently.
- eCitizen Government services payment
- Account balance hiding/unhiding
- Credit card bill payment and statement viewing
- Debit & Credit Card Set/Change PIN
- Insurance premium payments
- M-Pesa to NCBA Account transfer
- KRA domestic payments (iTax)
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The NCBA NOW App has exciting features that make your banking experience with NCBA Bank fast and convenient. Enjoy the following features and so much more when you download the NCBA NOW App: • Transfer with confidence — recipient names now appear instantly when you enter a phone number, helping you send funds accurately. • Enjoy faster branch visits — initiate your cash deposit and/or withdrawal on the NCBA NOW app before reaching the counter, with no transaction forms needed. • Open your NCBA account anytime, anywhere - no queues, just a seamless start to your banking journey. • Payment of eCitizen Government services • Hide/unhide your account balance • Credit card bill payment balance and statement viewing • Debit & Credit Card Set PIN and Change PIN • Insurance premium payments • M-Pesa to NCBA Account transfer • KRA domestic payments (iTax) • Unit Trust accounts management • Details of your Relationship Manager • Fast contact to NCBA contact centre via telephone, email and WhatsApp • Secure payment options via RTGS, EFT and Pesalink • Lipa na M-Pesa services (PayBill / Buy good / Till) directly from your account • Top up for Expressway toll payments • Buy and sell forex through the FX Now feature
I&M Mobile
Access your bank accounts securely from your mobile device. Manage your finances on the go with this banking application. Stay connected to your accounts anytime, anywhere.
- Mobile banking access
- Account management
- Secure transactions
- On-the-go access
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I&M Mobile application is an application that enables I&M customers to have access to their bank accounts using their mobile phones
Screenshots
Verdict
The clearest difference is rating: I&M Mobile at 3.3 against NCBA NOW's 2.5. I&M Mobile also leads on iOS requirement (8.0 vs 15.0). NCBA NOW's advantage is review sentiment (14% vs 0%) and ratings volume (20 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
I&M Mobile holds the better App Store score, 3.3 against 2.5. That said, the two scores are not equally well evidenced: NCBA NOW has 20 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 14% of NCBA NOW's written reviews are positive against 0% of I&M Mobile's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 6, 2026 and November 1, 2026 respectively.
| Parameter | NCBA NOW | I&M Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (20 ratings) | 3.3 (4 ratings) — better |
| Positive reviews | 14.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 20 — better | 4 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 118 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | NIC Bank Kenya PLC | Craft Silicon |
Customer experience
NCBA NOW
I&M Mobile
In-app purchases
NCBA NOW
No in-app purchases
I&M Mobile
No in-app purchases