Patient Communicator vs ComCierge Patient
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Patient Communicator
Facilitates communication between patients, families, and caregivers with multi-language translations and tools to express needs, pain, and moods. Includes educational materials and a diary to track progress during and after a hospital stay.
- Multi-language translation (18 languages)
- Patient diary for progress tracking
- Pain and mood expression scale
- Glossary of medical terms
- Educational booklet download
- Translatable phrases for needs
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The Patient Communicator by the Society of Critical Care Medicine is designed to improve communication among patients, families, and caregivers. With translations in 18 languages; a diary feature; options to easily communicate about pain, moods, and needs; a glossary of terms and other education materials for patients and families; the Patient Communicator app can help ease the stress of a hospital stay. Features include: - A diary function that allows patients to track their daily progress during and after a hospital stay - Translation capabilities that allow for two-way communication in 18 languages on a variety of topics, such as pain, basic needs, feelings, and moods - A scale that allows patients to identify where on the body they feel sensations of pain, itching, and nausea and express the intensity of these sensations - More than 30 translatable phrases that allow patients to express various needs related to their care and well-being - A glossary of terms to help educate patients and families about the intensive care unit - A free download of the booklet Understanding Your ICU Stay: Information for Patients and Families Available translation languages: - English - Español (Spanish) - Mandarin (普通话 ) - Dutch (Nederlands) - Hindi - French (Français) - Italiano - Portuguese (Portuges) - Russian - Swedish (Svenska) - Czech (Čeština) - Polnisch (Polski/Polish) - Turkish - Ukrainian (українська) - Lithuanian (Lietuvių) - Arabic - German (Deutsch) - Japanese Contact support@sccm.org for more information.
ComCierge Patient
This app streamlines patient requests in healthcare settings, intelligently routing needs to specific staff members to reduce alarm fatigue. It offers customizable response options and integrates with patient controls, ensuring efficient care delivery and secure communication.
- Reduces nurse call alarm fatigue
- Intelligent request routing
- Customizable response options
- Integrates patient controls (light, TV, blinds)
- Secure HL7 communication standards
- Works with or independently of existing systems
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Comcierge by HatchMed eliminates nurse call alarm fatigue. Rather than having one red button for all of the patient’s needs, desires, and wants, Commcierge intelligently routes individual requests to specific members of the care staff, while keeping the nurses free to carry out their vital duties. A request for more pillows can go directly to a nursing assistant, while a call for more water will go straight to a member of foodservice, and the patient’s nurse is notified at the very end to let them know that every request has been completed. Commcierge is fully customizable to the hospital’s requirements - staff may either select their own response options, or allow Commcierge to suggest its own predetermined choices based on the patient’s state at admission. It is easy to integrate light, TV, blind and other patient controls directly into the application and options such as “Nurse Info” and “Test Results” are built directly into the interface. Built to work either in conjunction with existing nurse call systems or independently, Commcierge uses HL7 hospital grade communication standards to ensure that patient data never gets into the wrong hands. Contact HatchMed for more information, or to set up a private demo for your hospital.
Screenshots
Verdict
The clearest difference is review sentiment: ComCierge Patient at 100% against Patient Communicator's 40%. ComCierge Patient also leads on rating (5.0 vs 4.6) and update cadence (every 2 months vs every 9 months). Patient Communicator's advantage is ratings volume (10 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ComCierge Patient holds the better App Store score, 5.0 against 4.6. Both are backed by a comparable volume of ratings — 10 and 3 respectively. Written reviews point the same way: 40% of Patient Communicator's written reviews are positive against 100% of ComCierge Patient's.
Patient Communicator ships an update every 9 months, ComCierge Patient every 2 months. Both last shipped on October 7, 2026.
| Parameter | Patient Communicator | ComCierge Patient |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (10 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 40.0% of reviews | 100.0% of reviews — better |
| Number of ratings | 10 — better | 3 |
| Update frequency | Every 9 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPad |
| Requires iOS | 16.0 | 14.1 — better |
| Further details — not scored | ||
| Size | 37 MB | 72 MB |
| Age rating | 12+ | 4+ |
| Developer | Society of Critical Care Medicine | HATCHMED CORPORATION |
Customer experience
Patient Communicator
ComCierge Patient
In-app purchases
Patient Communicator
No in-app purchases
ComCierge Patient
No in-app purchases
Questions
Is Patient Communicator free?
Is ComCierge Patient free?
Which has better reviews, Patient Communicator or ComCierge Patient?
Do Patient Communicator or ComCierge Patient have ads?
Which is updated more often, Patient Communicator or ComCierge Patient?
Other comparisons
