Comparison

53快服 vs Shiku IM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

53快服

This application helps small and medium-sized businesses improve customer service and sales. It assists staff in managing visitor interactions and relationships to boost performance.

Highlights
  • Visitor service management
  • Consumer relationship management
  • Sales performance improvement
  • Customer interaction tools
Features
Read full description

This is a APP that aims at the staff serve the visitor well who are in small and medium-sized enterprise, manage relationship of consumer , and improve their sales performance by using it. 这款APP旨在帮助中小企业客服更好的接待访客,管理访客关系,提高销售业绩。

About

Shiku IM

A secure and feature-rich instant messaging application designed for high concurrency and availability. It offers a comprehensive suite of communication tools, including text, voice, and video conferencing, with robust privacy features and private cloud support.

Highlights
  • High concurrency and availability
  • End-to-end encryption
  • Private cloud support
  • Voice and video conferencing
  • Burn after reading messages
  • Group chat up to 10,000 members
  • Shared desktop functionality
Features
Read full description

This is an original instant messaging software with stable performance and features. 1. high concurrency: the measured concurrent number is above 20W, and it supports hundreds of millions of users. 2. high availability: the server does not need to restart for half a year, automatic load balancing. 3. function: mainstream IM has all the functions, and we still have none. 4. private cloud: support for privatization and deep customization, not subject to people. 5. high security: communication protocol adopts high intensity encryption algorithm, and chat records do not leak. 6. Support appointment meeting, voice conference, video conference, shared desktop, text chat in the meeting, member management, etc The specific functions are: 1. address book, supporting friend validation or non verification, two-dimensional code, label grouping, pulling black, my colleagues, public numbers, multiple entry, my phone sending messages to my computer, etc. 2. single chat, support message receipt, burn after reading, display read, message free, top, withdraw, video chat, search chat records, etc. 3. group chat, support bulletin, @ group members, group members, group validation, group nicknames, group management, number of readers, video conferencing, etc., to support 10000 people. 4. message, support long text, pictures, recording, video, business card, location, animation, archives, red packets, screenshots and other types. 5. Privacy, exclusive ownership of features such as delivery, read, burn after reading, end-to-end encryption, private groups, private group members, etc

Screenshots

53快服4 screens
Shiku IM3 screens

Verdict

The call

The clearest difference is rating: Shiku IM at 5.0 against 53快服's 1.0. Shiku IM also leads on update cadence (every 3 weeks vs every 2 months). 53快服's advantage is iOS requirement (11.0 vs 13.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Shiku IM holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 1 respectively.

UpkeepUpdate frequency

53快服 ships an update every 2 months, Shiku IM every 3 weeks. The most recent releases landed on October 19, 2026 and October 12, 2026 respectively.

Scorecard3 real differences · 6 level
53快服 versus Shiku IM: the parameters behind the verdict, then further details
Parameter53快服Shiku IM
PriceFreeFree
Rating1.0 (1 ratings)5.0 (1 ratings) — better
Number of ratings11
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.0 — better13.0
Further details — not scored
Size91 MB181 MB
Age rating4+17+
Developer53kfShenzhen Shiku information technology co., LTD

Customer experience

53快服

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Shiku IM

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

53快服

No in-app purchases

None

Shiku IM

No in-app purchases

Questions

Is 53快服 free?
53快服 is free to download, with no in-app purchases.
Is Shiku IM free?
Shiku IM is free to download, with no in-app purchases.
Which has better reviews, 53快服 or Shiku IM?
Shiku IM is rated higher. 53快服 averages 1.0 out of 5 from 1 ratings, while Shiku IM averages 5.0 from 1 ratings.
Do 53快服 or Shiku IM have ads?
Neither 53快服 nor Shiku IM shows ads.
Which is updated more often, 53快服 or Shiku IM?
53快服 ships an update every 2 months, and Shiku IM every 3 weeks. Most recently, 53快服 was updated on October 19, 2026 and Shiku IM on October 12, 2026.

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