Quasar Mobile vs bk Group Mobile App

QUASAR Mobile allows you to remotely manage, easy and secure, the control panel QUASAR CIAS installed in your house or in your business. Through iPhone or iPad you can in fact, with just a touch and wherever you are, take advantage of the full potential of the Star- Touch keyboard as if you were actually at home. The matching with QUASAR is easy, just be connected to the same Wi-Fi of the control panel (module RAINBOW FIELD must be present) and without having to do any setting elements such as port, DNS , IP addresses, etc ... , the app will match through a wizard in a few seconds. Behind all this simplicity, an extremely high safety is guaranteed with respect to the information exchange: this is done through encrypted communication (AES 128-bit without key exchange). In addition, the control panel QUASAR is constantly monitored by Rainbow Server, which regularly synchronizes its date and time, and most important keeps you informed immediately if there were a network failure or even an attempt at communication masking. Another important feature is the automatic notification system (push and e-mail) that provides the user the capability of remote alarm through the sending of notifications for each event or command processed by the control unit. This allows you to monitor in real time all that happens in your installation: alarms, faults , power on / off , etc ... , and also allows you to activate outputs to remotely control lights, irrigation, access , etc...

The bk Group ServiceCenter APP (bk.SC-APP) is exclusively designed for registered users of the bk.SC to easily open tickets and to have direct access to personal telephone support by 1-click using smartphones. Before using the APP, it is mandatory to register and assign the APP to a location. The registering process requires access to the bk.SC as well as a login. The bk Group ServiceCenter is a communication and information portal for bk Group customers. The instruction manual for the registration process is available only for registered bk.SC users in the bk.SC. For further information please call your Project Manager. After the registration, users can easily open tickets, attach pictures to the tickets, monitor the ticket workflow and ticket status. Furthermore the APP enables the user to check when the next regular service technician visit is planned. With 1 click on the “Call Us” button, the user will be connected via the 00800 toll free number directly with the customer’s personal bk Project Manager.