Idus IS vs Mobile Service Request v3

Idus is a mobile application allowing you to manage most of your Idus tasks in the field. Idus is designed to be easy to use and quick to learn. Features * Create fault reports, work orders and registrations. * Register round jobs, input values for round jobs * Register signal values * Modify all aspects of existing fault reports, work orders and registrations. * Add photos to fault reports, work orders and registrations. * Register time spent and spare parts used on work orders and registrations. * Tag your maintenance units with GPS-position. * View object's position on a map. * Ability to work offline. ** Requires an existing Idus IS installation v8.3 or higher

With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites. Key capabilities With MCS Mobile Service Request you can: Easy booking and management of your service calls on the go. • Book a support ticket in seconds using ticket templates • View and manage your tickets in detail • Create and view actions on tickets • Browse and look up tickets using various search criteria • Take pictures and record voice notes • Scan QR and barcodes to log new tickets even faster Minimum supported MCS versions • 16.0.469 • 17.0.136