Sansan vs desknet's NEO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Sansan
Centralize business card and contact data to build a shareable internal repository. Uncover sales opportunities and reduce costs by managing corporate information and sales history.
- Centralized business card data
- Contact management
- Corporate information repository
- Sales history tracking
- Uncover sales opportunities
- Reduce costs
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Sansan – Manage your contacts, maximize your business Sansan is the business database that centralizes business card and contact data, corporate information, and sales history, as users build a unique, shareable, internal repository that uncovers sales opportunities and reduces costs.
desknet's NEO
Access your company's groupware from your smartphone. Manage schedules, messages, workflows, and more on the go. Requires an existing desknet's NEO service.
- Schedule management
- Message and information viewing
- Workflow approval
- Presence status updates
- Facility reservation
- To-do list management
- Webmail access
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グループウェア「desknet's NEO（デスクネッツ ネオ）」の専用アプリです。 ご利用中のdesknet's NEOにアプリからアクセスすることでdesknet's NEOの「スケジュール」「ネオツイ」「インフォメーション(*1)」「ワークフロー(*1)」「プレゼンス(*2)」「設備予約(*3)」「ToDo(*3)」「ウェブメール(*3)」「ウェブメールIMAP(*3)」「伝言・所在(*3)」「回覧・レポート(*3)」「アドレス帳(*3)」「メモパッド(*3)」「キャビネット(*3)」「安否確認(*3)」「AppSuite(*4)」の機能をスマートフォンで利用できます。 ※ スマホアプリはdesknet's NEO V6.0R1.0よりお使いいただけます。 ※ アプリからのログインに必要な接続先は [個人設定] > [モバイルアプリ情報]に記載のQRコードから取得できます。 メニューに[モバイルアプリ情報]が表示されていない場合はアプリのアクセスURLが設定されていない場合があります、システム管理者にお問い合わせください。 ※1 インフォメーション、ワークフローの機能はdesknet's NEO V6.1R1.0よりお使いいただけます。 ※1 インフォメーション、ワークフローはPCブラウザ版で作成されたデータの閲覧、承認が可能です。 ※2 プレゼンスの機能はdesknet's NEO V7.0R1.0よりお使いいただけます。 ※2 アプリからはプレゼンスのチェックイン、チェックアウト、プレゼンスの変更が可能です。 ※3 設備予約、ToDo、ウェブメール、ウェブメールIMAP、伝言・所在、回覧・レポート、アドレス帳、メモパッド、キャビネット、安否確認の機能はdesknet's NEO V8.5R1.0よりお使いいただけます。 ※4 AppSuiteの機能はdesknet's NEO V8.6R1.0よりお使いいただけます。
Screenshots
Verdict
The clearest difference is update cadence: Sansan at every 8 days against desknet's NEO's every 3 months. Sansan also leads on review sentiment (40% vs 13%). desknet's NEO's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Sansan ships an update every 8 days, desknet's NEO every 3 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.
| Parameter | Sansan | desknet's NEO |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (6 ratings) — better | — |
| Positive reviews | 40.4% of reviews — better | 12.8% of reviews |
| Number of ratings | 6 — better | — |
| Update frequency | Every 8 days — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 181 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Sansan, Inc. | NEOJAPAN Inc. |
Customer experience
Sansan
desknet's NEO
Bugs and requests
Sansan
Not enough reviews yet to summarise bugs or requests.
desknet's NEO
Reported bugs
18 issues- Frequent logouts and session timeouts
- Login failures (server down, URL invalid)
- App freezes and slow performance
- Password not saving or incorrect saved password
- Notifications not appearing or unreliable
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- Group schedule display misalignment
- ToDo date picker not responding
- Schedule display overwrites previous entries
- Camera not launching on login screen
- QR code login URL invalid
- No badge count on iOS notifications
- App does not support horizontal orientation on iPad
- Face ID/biometric login not supported
- Cannot change saved password
- Email functionality missing
- User directory missing
- SAML (SSO) not supported
- No undo function (Ctrl+Z)
Requested features
17 requests- Add email functionality
- Implement biometric login (Face ID/fingerprint)
- Add widget support for schedules
- Improve notification system (badges, reliability)
- Enable horizontal mode for iPad
Show 12 moreShow fewer
- Implement SAML (SSO) support
- Add Microsoft 365 authentication
- Allow saving and managing passwords more effectively
- Improve performance and reduce freezing
- Fix group schedule display issues
- Add undo functionality
- Improve UI/UX design
- Enable camera on login screen
- Fix ToDo date setting bug
- Fix schedule display bug
- Allow facility reservations
- Add user directory feature
In-app purchases
Sansan
No in-app purchases
desknet's NEO
No in-app purchases
