Comparison

BlackBerry Access vs Citrix Secure Mail

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BlackBerry Access

Securely access internal company resources and web applications from your mobile device. This app provides a protected browsing experience, segregating corporate data from personal information. It offers flexible deployment and seamless integration with other secured business applications.

Highlights
  • Secure mobile browser
  • Access intranet and web apps
  • Segregates corporate data
  • Flexible deployment options
  • Interoperability with secured apps
Features
Read full description

BlackBerry Access™ enables enterprise mobile app users to securely access intranet and popular web-based productivity applications using their device of choice.    With BlackBerry Access secure mobile browser, you get: • The next generation of BlackBerry’s secure mobile browser built on the BlackBerry Dynamics® Secure Mobility Platform • Secure, intuitive and collaborative user experience – Interoperability with BlackBerry Collaboration Suite and other third party BlackBerry- secured applications for complete business workflows • Flexible deployment options such as Direct Connect for point-to-point communication bypassing the BlackBerry Secure Cloud This app uses the BlackBerry Dynamics Secure Mobility Platform to safely segregate corporate data from personal data on iOS devices, personally owned or corporate liable, without compromising user privacy. BlackBerry-secured apps protect business data on the device, over the air and when shared between apps. If you like BlackBerry Access, please take the time to give us a review.

About

Citrix Secure Mail

Manage multiple email accounts, calendars, and contacts securely on your mobile device. This robust solution integrates with business tools and offers advanced security features for enterprise or BYOD environments, protecting personal data.

Highlights
  • Multiple Exchange account support
  • Phishing email reporting
  • Email attachment folder
  • Single sign-on
  • Quick email sorting (Triage view)
  • Personal contact groups
  • Integration with Teams/Skype/GoToMeeting
Features
Read full description

Citrix Secure Mail is a simple, yet robust email solution that does the job. Keeps you connected. Securely. On the go. Be it an enterprise or a BYOD program, you can confidently turn your mobile device into a business tool - managing emails from multiple accounts, calendars (business and personal), and contacts. All without compromising your personal data. The app works seamlessly with Citrix Files, Citrix QuickEdit, Skype for Business, and GoToMeeting. Secure Mail offers a rich and customizable experience on your mobile device. With Citrix Endpoint Management, you can also manage the app with security policies that suit your organization's needs. Features: • Multiple Exchange accounts • Ability to report phishing emails • A dedicated folder for your email attachments • Single sign-on • Triage view for quick email sorting • Personal contact groups • Azure GCC Support • Minimize Drafts • Teams/Skype/GTM/WebEx meetings Supported mail servers: • Microsoft Exchange Server • Microsoft Office 365 • IBM Lotus Notes Got any feedback or requests for new features or enhancements? Write to us at cemmobileapps@cloud.com. Thanks for using our app!

Screenshots

BlackBerry Access4 screens
Citrix Secure Mail4 screens

Verdict

The call

The clearest difference is review sentiment: Citrix Secure Mail at 81% against BlackBerry Access's 12%. Citrix Secure Mail also leads on rating (4.5 vs 2.3) and ratings volume (5.9K vs 329). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Citrix Secure Mail holds the better App Store score, 4.5 against 2.3. That said, the two scores are not equally well evidenced: Citrix Secure Mail has 5.9K ratings behind it against 329, so its average is the more settled of the two. Written reviews point the same way: 12% of BlackBerry Access's written reviews are positive against 81% of Citrix Secure Mail's.

UpkeepUpdate frequency

BlackBerry Access ships an update every 2 months, Citrix Secure Mail every 3 months. The most recent releases landed on August 30, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
BlackBerry Access versus Citrix Secure Mail: the parameters behind the verdict, then further details
ParameterBlackBerry AccessCitrix Secure Mail
PriceFreeFree
Rating2.3 (329 ratings)4.5 (5.9K ratings) — better
Positive reviews11.8% of reviews80.5% of reviews — better
Number of ratings3295.9K — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.616.0 — better
Further details — not scored
Size62 MB59 MB
Age rating17+4+
DeveloperBlackBerry CorporationCitrix Systems, Inc.

Customer experience

BlackBerry Access

All ratings329 ratings
Positive28.6%
Neutral10.9%
Negative60.5%
Written reviews136 reviews
Positive11.8%
Neutral2.9%
Negative85.3%

Citrix Secure Mail

All ratings5,874 ratings
Positive90.3%
Neutral3.4%
Negative6.3%
Written reviews934 reviews
Positive80.5%
Neutral6.3%
Negative13.2%

User reviews

BlackBerry Access

From 329 App Store ratings

What we love

  • 🔒 Secure browsing
  • 🚀 Fast and efficient
  • 💡 Useful for accessing intranet resources

Room to improve

  • 🐛 Frequent crashes and freezes
  • ⚠️ Slow and unresponsive
  • 🤖 Buggy and unreliable
  • 🤯 Terrible user experience
  • 🔍 Lack of functionality and features

Citrix Secure Mail

From 5.9K App Store ratings

What we love

  • 🚀 Fast and reliable
  • 🔒 Secure and encrypted
  • 👍 Intuitive and user-friendly
  • 🗓️ Seamless calendar integration
  • 💡 Convenient mobile access to work email

Room to improve

  • 🐛 Frequent crashes and sync issues
  • 🔑 Repeated login/authorization required
  • 📄 Limited functionality compared to desktop email
  • 🔍 Unreliable notification badges
  • 🔒 Overly restrictive security measures

Bugs and requests

BlackBerry Access

Reported bugs

4 issues
  • Login issues
  • Compatibility problems with newer devices and OS versions
  • Rendering issues with web content
  • Inconsistent behavior across different scenarios

Requested features

4 requests
  • Dark mode support
  • Better integration with other apps
  • Improved performance and stability
  • More customization options

Citrix Secure Mail

Reported bugs

5 issues
  • Emails not syncing properly
  • Calendar not displaying correctly
  • Attachments failing to open
  • Compatibility issues with iOS 12 and newer
  • Notification delays and inaccuracies

Requested features

5 requests
  • Allow copy/paste functionality
  • Integrate with personal calendars and contacts
  • Improve PDF viewing and annotation
  • Provide more customization options
  • Enable offline email access and drafting

In-app purchases

None

BlackBerry Access

No in-app purchases

None

Citrix Secure Mail

No in-app purchases

Questions

Is BlackBerry Access free?
BlackBerry Access is free to download, with no in-app purchases.
Is Citrix Secure Mail free?
Citrix Secure Mail is free to download, with no in-app purchases.
Which has better reviews, BlackBerry Access or Citrix Secure Mail?
Citrix Secure Mail is rated higher. BlackBerry Access averages 2.3 out of 5 from 329 ratings, while Citrix Secure Mail averages 4.5 from 5.9K ratings.
Do BlackBerry Access or Citrix Secure Mail have ads?
Neither BlackBerry Access nor Citrix Secure Mail shows ads.
Which is updated more often, BlackBerry Access or Citrix Secure Mail?
BlackBerry Access ships an update every 2 months, and Citrix Secure Mail every 3 months. Most recently, BlackBerry Access was updated on August 30, 2026 and Citrix Secure Mail on September 23, 2026.

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