ChatUWM vs Arbor Financial Group
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ChatUWM
This app empowers independent mortgage brokers to manage their business remotely. It provides tools to view loan pipelines, lock loans, check rates, and submit conditions. Brokers can also access UWM's EASE platform, utilize chat support, and manage client requests.
- Loan pipeline management
- Loan locking and submission
- Rate checking
- Scenario creation
- Chat support
- Document access
- Home value estimation
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ChatUWM By United Wholesale Mortgage, LLC Created exclusively to help independent mortgage brokers manage their business on the go. Get quick access to ChatUWM, UWM’s AI-powered tool featured front and center in the ChatUWM mobile app. From one convenient app, brokers can ask questions, manage their pipeline, price loans, take lock actions, estimate home values, view their EASE Dashboard, stay on top of daily tasks and much more.
Arbor Financial Group
Track your loan progress, receive real-time updates, and submit necessary conditions directly from your mobile device. Stay informed about important dates and communicate seamlessly with your loan team from origination to closing.
- Loan tracking
- Real-time updates
- Condition submission
- Loan information verification
- Push notification reminders
- In-app chat
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The Arbor Financial Group mobile app allows consumers, real estate agents, and loan officers the ability to track their loan, receive real-time updates and submit conditions via their mobile device. Users are able to verify loan information and status, receive push notification reminders for important dates (appraisal, loan commitment, closing, rate lock, etc.), initiate a chat and remain engaged from origination to close.
Screenshots
Verdict
The clearest difference is review sentiment: Arbor Financial Group at 100% against ChatUWM's 41%. Arbor Financial Group also leads on rating (5.0 vs 3.8) and iOS requirement (10.0 vs 16.0). ChatUWM's advantage is ratings volume (182 vs 26). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Arbor Financial Group holds the better App Store score, 5.0 against 3.8. That said, the two scores are not equally well evidenced: ChatUWM has 182 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 41% of ChatUWM's written reviews are positive against 100% of Arbor Financial Group's.
ChatUWM ships an update fortnightly, Arbor Financial Group every 2 weeks. The most recent releases landed on October 29, 2026 and October 23, 2026 respectively.
| Parameter | ChatUWM | Arbor Financial Group |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (182 ratings) | 5.0 (26 ratings) — better |
| Positive reviews | 41.4% of reviews | 100.0% of reviews — better |
| Number of ratings | 182 — better | 26 |
| Update frequency | Fortnightly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | UWM | THE TURNKEY FOUNDATION INC |
Customer experience
ChatUWM
Arbor Financial Group
Bugs and requests
ChatUWM
Reported bugs
15 issues- CR does not work
- App doesn't find account
- App keeps crashing
- App always logs you out
- App never saves logins
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- Cannot login to the app
- Incorrect password error
- User ID and password not accepted
- App pulls up wrong documents
- Cannot log in after multiple updates
- Login issues (incorrect username/password)
- App not working on iOS
- App not working on mobile devices
- Mobile website is slow and choppy
- Cannot access information without a computer
Requested features
11 requests- App for homeowners/customers
- Customer-facing app for payments and loan activity
- Ability to manage mortgage payments
- Ability to schedule loan payments
- User-friendly interface for consumers
Show 6 moreShow fewer
- Update mobile website for user-friendliness
- Integrate customer option into the app
- Facial recognition login
- Allow selection of payment withdrawal date
- Change fees in the app
- Fix document viewing errors
Arbor Financial Group
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ChatUWM
No in-app purchases
Arbor Financial Group
No in-app purchases
Questions
Is ChatUWM free?
Is Arbor Financial Group free?
Which has better reviews, ChatUWM or Arbor Financial Group?
Do ChatUWM or Arbor Financial Group have ads?
Which is updated more often, ChatUWM or Arbor Financial Group?
Other comparisons
