ChatUWM vs Access Insurance App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ChatUWM
This app empowers independent mortgage brokers to manage their business remotely. It provides tools to view loan pipelines, lock loans, check rates, and submit conditions. Brokers can also access UWM's EASE platform, utilize chat support, and manage client requests.
- Loan pipeline management
- Loan locking and submission
- Rate checking
- Scenario creation
- Chat support
- Document access
- Home value estimation
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ChatUWM By United Wholesale Mortgage, LLC Created exclusively to help independent mortgage brokers manage their business on the go. Get quick access to ChatUWM, UWM’s AI-powered tool featured front and center in the ChatUWM mobile app. From one convenient app, brokers can ask questions, manage their pipeline, price loans, take lock actions, estimate home values, view their EASE Dashboard, stay on top of daily tasks and much more.
Access Insurance App
Manage your insurance policies and request quotes directly from your mobile device. Upload documents and profile pictures with ease. Securely delete your account when needed.
- Insurance policy management
- Request insurance quotes
- Profile picture upload
- Document upload (PDF, image)
- Permanent account deletion
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AccessInsurance app is used for Insurance policies. Firstly user login into this app when the user login opens the Home screen. The home screen contains two buttons one button is used to get all policies and another button is used to request quotes. A camera is used in this app to upload the profile picture and a Document picker is also used in this app to upload the PDF and image for policy details. The user can delete the account permanently functionality also in this app.
Screenshots
Verdict
The clearest difference is ratings volume: ChatUWM at 182 against Access Insurance App's 2. ChatUWM also leads on rating (3.8 vs 3.5). Access Insurance App's advantage is update cadence (every 5 days vs fortnightly) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ChatUWM holds the better App Store score, 3.8 against 3.5. That said, the two scores are not equally well evidenced: ChatUWM has 182 ratings behind it against 2, so its average is the more settled of the two.
ChatUWM ships an update fortnightly, Access Insurance App every 5 days. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | ChatUWM | Access Insurance App |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (182 ratings) — better | 3.5 (2 ratings) |
| Positive reviews | 41.4% of reviews | — |
| Number of ratings | 182 — better | 2 |
| Update frequency | Fortnightly | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 16 MB |
| Age rating | 4+ | 17+ |
| Developer | UWM | Access Insurance Underwriter, LLC |
Customer experience
ChatUWM
Access Insurance App
Bugs and requests
ChatUWM
Reported bugs
15 issues- CR does not work
- App doesn't find account
- App keeps crashing
- App always logs you out
- App never saves logins
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- Cannot login to the app
- Incorrect password error
- User ID and password not accepted
- App pulls up wrong documents
- Cannot log in after multiple updates
- Login issues (incorrect username/password)
- App not working on iOS
- App not working on mobile devices
- Mobile website is slow and choppy
- Cannot access information without a computer
Requested features
11 requests- App for homeowners/customers
- Customer-facing app for payments and loan activity
- Ability to manage mortgage payments
- Ability to schedule loan payments
- User-friendly interface for consumers
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- Update mobile website for user-friendliness
- Integrate customer option into the app
- Facial recognition login
- Allow selection of payment withdrawal date
- Change fees in the app
- Fix document viewing errors
Access Insurance App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ChatUWM
No in-app purchases
Access Insurance App
No in-app purchases
Questions
Is ChatUWM free?
Is Access Insurance App free?
Which has better reviews, ChatUWM or Access Insurance App?
Do ChatUWM or Access Insurance App have ads?
Which is updated more often, ChatUWM or Access Insurance App?
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