Arsel vs Rawabi Smart City
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Arsel
This app allows telecom consumers in Qatar to submit complaints and inquiries directly to the Communications Regulatory Authority. It also provides a network coverage map, internet speed tests, and information about consumer rights and updates from the CRA.
- Submit telecom complaints and inquiries
- View online network coverage map
- Test internet speed
- Access consumer rights information
- Receive CRA updates
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The Communications Regulatory Authority (CRA) is the communications regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. CRA regulates the communications & infoology and postal sectors, and access to digital media. Arsel is the Communications Regulatory Authority’s mobile app to empower telecom consumers in Qatar. The app was specifically developed by CRA as an additional tool for consumers to provide their complaints and inquiries about telecommunication services in Qatar directly to CRA. The data collected through the app will help CRA to work with the service providers to improve the quality of services in the country. The word Arsel means “to send” in Arabic, and CRA hopes the app, will indeed help consumers communicate directly with us. Through the app the consumers can: Send complaint and inquiry about telecommunication services directly to Communications Regulatory Authority. Access an online network coverage map showcasing other consumers experience and informing users if coverage issues been reported in their area or not. Test your internet speed. Know more about your rights and how we can help you. Receive updates and information from the CRA. هيئة تنظيم الاتصالات هي الجهة المسئولة عن تنظيم قطاع الاتصالات في دولة قطر. وقد أنشئت بموجب القرار الأميري رقم (42) لسنة 2014. تتولى الهيئة تنظيم قطاع الاتصالات وتكنولوجيا المعلومات وقطاع البريد، والنفاذ إلى الإعلام الرقمي. أنشأت هيئة تنظيم الاتصالات تطبيق "أرسل" للهواتف المحمولة لتمكين وتوعية المستهلكين بكافة حقوقهم في قطاع الاتصالات في قطر. وقد تم تطوير هذا التطبيق خصيصا من قبل هيئة تنظيم الاتصالات كقناة إضافية تمكن المستهلك من تقديم شكواه واستفساراته مباشرة إلى الهيئة حول خدمات الاتصالات في قطر. وسوف تساعد البيانات التي يتم جمعها من خلال هذا التطبيق في عمل الهيئة مع مقدمي الخدمة على تحسين جودة الخدمات في البلاد. كلمة Arsel مشتقة من مرادفها الأصلي باللغة العربية "أرسل" وتأمل الهيئة ان يسهل هذا التطبيق تواصل المستهلكين معنا مباشرة . من خلال التطبيق يمكن للمستهلكين:: تقديم شكوى أو استفسار مباشرة لهيئة تنظيم الاتصالات حول خدمات الاتصالات. الاطلاع على خريطة شبكة التغطية على الإنترنت وعرض تجارب مستهلكين اخرين وترشد المستهلك ما اذا كان هناك شكاوى تغطية في منطقته او لا . اختبار سرعة الإنترنت معرفة المزيد عن حقوقك كمستهلك اتصالات. يمكنك استلام اخبار وتحديثات من هيئة تنظيم الاتصالات.
Rawabi Smart City
Access essential city services, pay bills, and discover local businesses and attractions. This app connects residents and visitors to public services, shopping, and dining options within the city.
- General city information
- Bill payment (Pal Gaz, Qatra)
- Access to public services
- Local shopping directory
- Restaurant listings
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This is an application that serves Rawabi residents and visitors and allows them to obtain general information about the city, pay bills using Pal Gaz and Qatra, and access public services such as fire police and hospitals. In addition to shopping in restaurants and shops located in the Q Center such as Fun Factory, Siroter, Mango, Ziyya, Swarovski, and The North Face.
Screenshots
Verdict
The clearest difference is rating: Rawabi Smart City at 5.0 against Arsel's 3.0. Rawabi Smart City also leads on update cadence (every 2 months vs every 9 months). Arsel's advantage is iOS requirement (11.0 vs 15.1). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Rawabi Smart City holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 2 and 2 respectively.
Arsel ships an update every 9 months, Rawabi Smart City every 2 months. The most recent releases landed on October 2, 2026 and October 19, 2026 respectively.
| Parameter | Arsel | Rawabi Smart City |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 2 | 2 |
| Update frequency | Every 9 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 50 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | Communications Regulatory Authority (State Of Qatar) | Bayti Real Estate Investment Company |
Customer experience
Arsel
Rawabi Smart City
In-app purchases
Arsel
No in-app purchases
Rawabi Smart City
No in-app purchases
Questions
Is Arsel free?
Is Rawabi Smart City free?
Which has better reviews, Arsel or Rawabi Smart City?
Do Arsel or Rawabi Smart City have ads?
Which is updated more often, Arsel or Rawabi Smart City?
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