Arsel vs SOOUM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Arsel
This app allows telecom consumers in Qatar to submit complaints and inquiries directly to the Communications Regulatory Authority. It also provides a network coverage map, internet speed tests, and information about consumer rights and updates from the CRA.
- Submit telecom complaints and inquiries
- View online network coverage map
- Test internet speed
- Access consumer rights information
- Receive CRA updates
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The Communications Regulatory Authority (CRA) is the communications regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. CRA regulates the communications & infoology and postal sectors, and access to digital media. Arsel is the Communications Regulatory Authority’s mobile app to empower telecom consumers in Qatar. The app was specifically developed by CRA as an additional tool for consumers to provide their complaints and inquiries about telecommunication services in Qatar directly to CRA. The data collected through the app will help CRA to work with the service providers to improve the quality of services in the country. The word Arsel means “to send” in Arabic, and CRA hopes the app, will indeed help consumers communicate directly with us. Through the app the consumers can: Send complaint and inquiry about telecommunication services directly to Communications Regulatory Authority. Access an online network coverage map showcasing other consumers experience and informing users if coverage issues been reported in their area or not. Test your internet speed. Know more about your rights and how we can help you. Receive updates and information from the CRA. هيئة تنظيم الاتصالات هي الجهة المسئولة عن تنظيم قطاع الاتصالات في دولة قطر. وقد أنشئت بموجب القرار الأميري رقم (42) لسنة 2014. تتولى الهيئة تنظيم قطاع الاتصالات وتكنولوجيا المعلومات وقطاع البريد، والنفاذ إلى الإعلام الرقمي. أنشأت هيئة تنظيم الاتصالات تطبيق "أرسل" للهواتف المحمولة لتمكين وتوعية المستهلكين بكافة حقوقهم في قطاع الاتصالات في قطر. وقد تم تطوير هذا التطبيق خصيصا من قبل هيئة تنظيم الاتصالات كقناة إضافية تمكن المستهلك من تقديم شكواه واستفساراته مباشرة إلى الهيئة حول خدمات الاتصالات في قطر. وسوف تساعد البيانات التي يتم جمعها من خلال هذا التطبيق في عمل الهيئة مع مقدمي الخدمة على تحسين جودة الخدمات في البلاد. كلمة Arsel مشتقة من مرادفها الأصلي باللغة العربية "أرسل" وتأمل الهيئة ان يسهل هذا التطبيق تواصل المستهلكين معنا مباشرة . من خلال التطبيق يمكن للمستهلكين:: تقديم شكوى أو استفسار مباشرة لهيئة تنظيم الاتصالات حول خدمات الاتصالات. الاطلاع على خريطة شبكة التغطية على الإنترنت وعرض تجارب مستهلكين اخرين وترشد المستهلك ما اذا كان هناك شكاوى تغطية في منطقته او لا . اختبار سرعة الإنترنت معرفة المزيد عن حقوقك كمستهلك اتصالات. يمكنك استلام اخبار وتحديثات من هيئة تنظيم الاتصالات.
SOOUM
Access auctions for vehicles, boats, and distinctive plates conducted by the Ministry of Interior. Features automated bidding, suggested items, and interactive notifications. Log in using your Metrash2 username.
- Access Ministry of Interior auctions
- Auction vehicles, boats, and goods
- Bid on distinctive plates
- Automated bidding
- Interactive notifications
- Multiple bidding methods
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Sooum application Sooum application, an application affiliated with the Ministry of Interior, specializes in everything related to auctions conducted by the departments of the Ministry of Interior and the goods that are announced for sale. Allows users to access a variety of auctions affiliated with the Ministry of Interior. The application includes the auction of significant plates, vehicles, boats and goods belonging to the Ministry of Interior. Characteristics and features of the application: interactive notifications, automated bidding, suggested plates, various purchasing and bidding methods, and login with the Metrash2 username تطبيق سوم تطبيق سوم، تطبيق يتبع لوزارة الداخلية، يختص بكل ما يتعلق بالمزادات التي تجريها إدارات وزارة الداخلية والسلع التي تعلن عن بيعها. يتيح للمستخدمين الوصول إلى مجموعة متنوعة من المزادات التابعة لوازرة الداخلية. يشمل التطبيق مزاد اللوحات المميزة، المركبات، القوارب والسلع التابعة لوزارة الداخلية. خصائص ومميزات التطبيق: الاشعارات التفاعلية، المزايدة الآلية، اللوحات المقترحة، طرق شراء ومزايدات متنوعة، الدخول باسم مستخدم مطراش2.
Screenshots
Verdict
The clearest difference is rating: SOOUM at 4.1 against Arsel's 3.0. SOOUM also leads on update cadence (every 3 weeks vs every 9 months) and ratings volume (13 vs 2). Arsel's advantage is review sentiment (50% vs 33%) and iOS requirement (11.0 vs 13.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SOOUM holds the better App Store score, 4.1 against 3.0. That said, the two scores are not equally well evidenced: SOOUM has 13 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 50% of Arsel's written reviews are positive against 33% of SOOUM's, so the app with the better star average is not the one people write more warmly about.
Arsel ships an update every 9 months, SOOUM every 3 weeks. The most recent releases landed on June 7, 2026 and July 7, 2026 respectively.
| Parameter | Arsel | SOOUM |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) | 4.1 (13 ratings) — better |
| Positive reviews | 50.0% of reviews — better | 33.3% of reviews |
| Number of ratings | 2 | 13 — better |
| Update frequency | Every 9 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 50 MB | 62 MB |
| Age rating | 4+ | 4+ |
| Developer | Communications Regulatory Authority (State Of Qatar) | Ministry of Interior |
Customer experience
Arsel
SOOUM
In-app purchases
Arsel
No in-app purchases
SOOUM
No in-app purchases








