DSE WebNet® Mobile vs Support Ticket Assistant

DSEWebNet® Mobile brings the power of DSEWebNet® to your smartphone or tablet, making it easier than ever to monitor and control your product installations from anywhere in the world. Stay connected with real-time access to generator and engine data, live alarm notifications, GPS location tracking, historical event logs, and remote control functionality. All from a simple, intuitive interface. Key Features • Remotely monitor and control your DSE equipment from compatible iOS devices. • View live generator, mains (utility), engine, and system instrumentation data. • Receive instant push notifications for alarms and events. • Search, sort, and manage connected gateway devices. • View GPS locations of DSE890 and DSE891 gateways. • Access and filter historical event logs. • Analyse live and historical performance data through interactive charts. • Stay informed with real-time system status updates wherever you are. Getting Started A DSEWebNet® account is required to use DSEWebNet® Mobile. Create your account at: https://www.dsewebnet.com/login.php Stay Connected Follow Deep Sea Electronics for the latest product updates, technical insights, and company news: • LinkedIn: https://linkedin.com/company/deep-sea-electronics • YouTube: https://www.youtube.com/@DSEplc Support If you require assistance, please contact our technical support team: support@deepseaelectronics.com End User Licence Agreement By using this application, you agree to the DSEWebNet® End User Licence Agreement (EULA): https://www.deepseaelectronics.com/public/files/Deep_Sea_Electronics_EULA.pdf

This is a tool to notify your technical support via email about a Technology problem, the request will be sent to a support email address predefined by you and modifiable; To use it, simply enter your name and phone number to be contacted, click the checkboxes to specify the issue and optionally add a brief description, press submit and follow the steps to complete the process; You must have an email account set up on your phone and use the Default Mail client. If the app receives permission to use location, the location will also be ready to be emailed when you run the app. This tool is ideal for companies that want to save money on ticket management tools, one email is enough. Ideal for users looking for an alternative way to notify when the computer and local telephone fail. Ideal for clients that use outsourced support or for small IT companies that prefer to simplify the reception of problems to be resolved.