PV Master vs Support Ticket Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PV Master
This configuration tool connects to specific energy storage inverters via Wi-Fi or Bluetooth. It assists installers in setting up energy storage systems.
- Configure energy storage inverters
- Wi-Fi direct connection
- Bluetooth connection
- Local configuration
- Installation assistance
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This app is renamed by PV Master, which is a configuration tool for the GoodWe energy storage inverter products. It can locally configure storage inverter via Wi-Fi direct or bluetooth connection. It helps the installer to complete the installation of an energy storage system.
Support Ticket Assistant
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This is a tool to notify your technical support via email about a Technology problem, the request will be sent to a support email address predefined by you and modifiable; To use it, simply enter your name and phone number to be contacted, click the checkboxes to specify the issue and optionally add a brief description, press submit and follow the steps to complete the process; You must have an email account set up on your phone and use the Default Mail client. If the app receives permission to use location, the location will also be ready to be emailed when you run the app. This tool is ideal for companies that want to save money on ticket management tools, one email is enough. Ideal for users looking for an alternative way to notify when the computer and local telephone fail. Ideal for clients that use outsourced support or for small IT companies that prefer to simplify the reception of problems to be resolved.
Screenshots
Verdict
The clearest difference is price: PV Master at Free against Support Ticket Assistant's $0.99. PV Master also leads on iOS requirement (12.0 vs 15.0). On ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
PV Master is free to download; Support Ticket Assistant costs $0.99 up front. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | PV Master | Support Ticket Assistant |
|---|---|---|
| Price | Free — better | $0.99 |
| Rating | 2.0 (3 ratings) — better | — |
| Positive reviews | 13.8% of reviews | — |
| Number of ratings | 3 — better | — |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 74 MB | 1 MB |
| Age rating | 4+ | 17+ |
| Developer | GoodWe Technologies Co., Ltd. | WLADIMIR MEDINA |
In-app purchases
PV Master
No in-app purchases
Support Ticket Assistant
No in-app purchases
Questions
Is PV Master free?
Is Support Ticket Assistant free?
Do PV Master or Support Ticket Assistant have ads?
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