Comparison

Support Ticket Assistant vs Support Ticket App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Support Ticket Assistant

Features
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This is a tool to notify your technical support via email about a Technology problem, the request will be sent to a support email address predefined by you and modifiable; To use it, simply enter your name and phone number to be contacted, click the checkboxes to specify the issue and optionally add a brief description, press submit and follow the steps to complete the process; You must have an email account set up on your phone and use the Default Mail client. If the app receives permission to use location, the location will also be ready to be emailed when you run the app. This tool is ideal for companies that want to save money on ticket management tools, one email is enough. Ideal for users looking for an alternative way to notify when the computer and local telephone fail. Ideal for clients that use outsourced support or for small IT companies that prefer to simplify the reception of problems to be resolved.

About

Support Ticket App

Features
Read full description

Simplify internal company workflows with our ticket management app. Designed to enhance collaboration, the app allows junior employees to raise tickets directly to senior staff, ensuring their concerns are addressed efficiently. Senior employees can seamlessly assign these tickets to relevant departments' senior staff for further action, ensuring a smooth and organized resolution process. *Key Features:* •⁠ ⁠*Ticket Raising:* Junior employees can quickly create tickets to address their issues. •⁠ ⁠*Ticket Assignment:* Senior employees can assign tickets to the appropriate department senior for resolution. •⁠ ⁠*Streamlined Communication:* Enhance transparency and collaboration across departments. •⁠ ⁠*User-Friendly Interface:* An intuitive design that ensures ease of use for all employees. Ideal for organizations looking to improve internal communication and issue management. Empower your team to resolve problems faster and more effectively with this all-in-one ticketing solution.

Screenshots

Support Ticket Assistant4 screens
Support Ticket App4 screens

Verdict

The call

The clearest difference is price: Support Ticket App at Free against Support Ticket Assistant's $0.99. Support Ticket App also leads on iOS requirement (12.0 vs 15.0). On ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Support Ticket App is free to download; Support Ticket Assistant costs $0.99 up front. Neither carries in-app purchases, so what you see is what you pay.

Scorecard2 real differences · 4 level
Support Ticket Assistant versus Support Ticket App: the parameters behind the verdict, then further details
ParameterSupport Ticket AssistantSupport Ticket App
Price$0.99Free — better
Update frequency—Fortnightly
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size1 MB40 MB
Age rating17+4+
DeveloperWLADIMIR MEDINAParsi Dairy Farm

In-app purchases

None

Support Ticket Assistant

No in-app purchases

None

Support Ticket App

No in-app purchases

Questions

Is Support Ticket Assistant free?
Support Ticket Assistant costs $0.99, with no in-app purchases.
Is Support Ticket App free?
Support Ticket App is free to download, with no in-app purchases.
Do Support Ticket Assistant or Support Ticket App have ads?
Neither Support Ticket Assistant nor Support Ticket App shows ads.

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