Comparison

SmartDirect vs InCom Connect™

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartDirect

Features
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Do you mix alarm messages from your SCADA system along with golf arrangements in the inbox on your smartphone? Novotek SmartDirect is the solution. SmartDirect is an application to monitor reception of alarms from a predefined list of iFix Scadas and can easily acknowledge them again. View alarms on-the-fly, and acknowledge them with a click. View configured KPI values, and, if allowed, write new values to iFix. The application is the only app designed for use with Proficy iFIX and Novotek Messenger scada systems.

About

InCom Connect™

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The InCom Connect™ mobile app empowers brokerages with an enterprise-level website subscription, equipping the entire team to convert more leads and close deals on the go. This powerful mobile CRM enables both agents and brokerage staff to work seamlessly from anywhere — keeping them connected with clients and prospects, tracking listings, staying organized, and boosting productivity across the organization. Key Features: • Streamlined Lead Management: Ability to add new leads and manage them efficiently within the app. • Call, *text, and email: Your staff and agents can communicate directly with prospects and clients in the app, keeping all interactions in one convenient place. • Instant Notifications: Receive real-time alerts for new leads and updates on existing leads, ensuring an opportunity is never missed. • Auto-dialer: Eliminates the need to dial every phone number manually. (Requires Twilio account) • Mass Messaging: The mass messaging feature maximizes outreach, allowing users to easily email or *text groups or individual prospects. • Activity Log: Keeps track of all communications with clients and leads. • Task and Follow-up System: Enables users to stay on top of their tasks and follow-ups with intuitive management tools. • Listings: Access up-to-date listings with an easy-to-use GPS-enabled Map and Keyword(s) Search. Transform your workflow with the InCom Connect™ app today! *A Twilio account is required for sending/receiving text messages and group texting using the InCom Connect™ app.

Screenshots

SmartDirect4 screens
InCom Connect™4 screens

Verdict

The call

SmartDirect and InCom Connect™ are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and September 14, 2026 respectively.

ScorecardNo meaningful differences
SmartDirect versus InCom Connect™: the parameters behind the verdict, then further details
ParameterSmartDirectInCom Connect™
PriceFreeFree
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size10 MB59 MB
Age rating4+4+
DeveloperNovotek A/SIncom Networking Solutions Inc

In-app purchases

None

SmartDirect

No in-app purchases

None

InCom Connect™

No in-app purchases

Questions

Is SmartDirect free?
SmartDirect is free to download, with no in-app purchases.
Is InCom Connect™ free?
InCom Connect™ is free to download, with no in-app purchases.
Do SmartDirect or InCom Connect™ have ads?
Neither SmartDirect nor InCom Connect™ shows ads.
Which is updated more often, SmartDirect or InCom Connect™?
SmartDirect ships an update every 2 months, and InCom Connect™ every 2 months. Most recently, SmartDirect was updated on September 17, 2026 and InCom Connect™ on September 14, 2026.

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