SmartDirect vs InCom Connect™
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartDirect
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Do you mix alarm messages from your SCADA system along with golf arrangements in the inbox on your smartphone? Novotek SmartDirect is the solution. SmartDirect is an application to monitor reception of alarms from a predefined list of iFix Scadas and can easily acknowledge them again. View alarms on-the-fly, and acknowledge them with a click. View configured KPI values, and, if allowed, write new values to iFix. The application is the only app designed for use with Proficy iFIX and Novotek Messenger scada systems.
InCom Connect™
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The InCom Connect™ mobile app empowers brokerages with an enterprise-level website subscription, equipping the entire team to convert more leads and close deals on the go. This powerful mobile CRM enables both agents and brokerage staff to work seamlessly from anywhere — keeping them connected with clients and prospects, tracking listings, staying organized, and boosting productivity across the organization. Key Features: • Streamlined Lead Management: Ability to add new leads and manage them efficiently within the app. • Call, *text, and email: Your staff and agents can communicate directly with prospects and clients in the app, keeping all interactions in one convenient place. • Instant Notifications: Receive real-time alerts for new leads and updates on existing leads, ensuring an opportunity is never missed. • Auto-dialer: Eliminates the need to dial every phone number manually. (Requires Twilio account) • Mass Messaging: The mass messaging feature maximizes outreach, allowing users to easily email or *text groups or individual prospects. • Activity Log: Keeps track of all communications with clients and leads. • Task and Follow-up System: Enables users to stay on top of their tasks and follow-ups with intuitive management tools. • Listings: Access up-to-date listings with an easy-to-use GPS-enabled Map and Keyword(s) Search. Transform your workflow with the InCom Connect™ app today! *A Twilio account is required for sending/receiving text messages and group texting using the InCom Connect™ app.
Screenshots
Verdict
SmartDirect and InCom Connect™ are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 17, 2026 and September 14, 2026 respectively.
| Parameter | SmartDirect | InCom Connect™ |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 10 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Novotek A/S | Incom Networking Solutions Inc |
In-app purchases
SmartDirect
No in-app purchases
InCom Connect™
No in-app purchases
Questions
Is SmartDirect free?
Is InCom Connect™ free?
Do SmartDirect or InCom Connect™ have ads?
Which is updated more often, SmartDirect or InCom Connect™?
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